Event staff working at venues across Sydney and New South Wales, ushering, ticket scanning/checking, cloaking and many other tasks across shifts at concerts, sports matches and other events. Communication - is a major part of the employment role as customers either approach staff to ask questions about the venue/event or are told they can't enter a certain building or partake in certain activities in a venue. In the case of the second point it is especially key to explain the exact reasons for stopping the patron in a way that is firm but understanding. Problem Solving - Many patrons will come up to you with different problems that require different responses or methods to deal with them. Reliability - Working in numerous venues requires deciding on transport options and working out travel times for different locations. This means that you must take the time to be aware of traffic and changes in conditions and arrive to venues with enough time to sign into the shift at the time of commencement. You must also be able to respond to changes in shift times due to circumstances that require the event scheduling to be altered.Easily Adaptable - Different events or even within the same event there are many different requirements of staff. Due to the number of patrons at events there are many different personality types and ways of responding to situations that are encountered. This means having to adjust the way you respond to a situation or an individual accordingly.