Jacob Boyd Email & Phone Number

Western US

Portland, Oregon Area

Beaverton, Oregon

Automotive Technician/Service Writer -Extensive diagnosis and repair of vehicles -Effectively handle customer cars in a timely manner -Utilize scheduling and quoting software to efficiently get vehicles through the service center -Provide excellent customer service with all clients Achievements -Successfully became Nissan Certified through online courses.

Beaverton, Oregon

Senior Support Professional -Assisted agents with questions and supervisor calls-Resolved and troubleshot software errors -Became proficient in tool software-Effectively managed a group of team members-Worked with team managers on on-going projects Achievements-Successfully trained and helped develop new agents-Effectively worked with client to develop.

Portland, Oregon

Parts Delivery Driver -Delivered Parts to various customer within our region-Assisted other drivers when needed-Assisted parts department between routes Achievements-Learned Route and time management skills-Continued to develop customer service skills

Tualatin, Oregon

Package Clerk -Located lost and mishandled packages for customers-Worked with cold goods and hazardous materials-Called customers to inform them of damaged goods-Worked with International Shipping Regulations Achievements-Attained an excellent attendance record-Effectively and efficiently handled each customers package or shipment

Portland, Oregon

Glass Repairman -Learned and applied extensive Customer Service Skills -Applied, removed, and replaced window film to add tint and/or UV protection-Worked with owner directly to complete jobs-Efficiently repaired rock chip and pits on auto glass Achievements-Consistently completed jobs that were above customer expectations-Effectively scheduled and.

High School Diploma

Business

Activities and Societies: I took General Business Classes