Jake Loveless Email & Phone Number

Knoxville, Tennessee, United States

Knoxville, Tennessee Area

 Cross-trained in multiple facets of the book floor (textbooks, trade books, supplies, customer service, online orders, textbook returns, etc.) Operate POS system including customer service transactions: scholarships, department charges, returns, exchanges, etc. Oversees textbook book rush, buyback, online orders (both shipment and in-store pick-up)and the textbook return process including shipping and receiving Determines personnel actions, hires seasonal help during peak times of the year, trains designated personnel, prepares work schedules for up to 40 people, and conducts performance reviews  Oversees rental pricing and determines books to be rented Assist with monthly wholesale shipments to vendors Assist with quarterly rental returns to vendors Organize end of semester floor pull Set up text floor for new semesters (link digital shelf tags, arrange shelves, process books) Oversees quarterly cycle counts and yearly inventory Assign daily tasks to full-time, student and temporary employees Assisted with implementation of new online order system (2014) Contact vendors in regards to placing orders for the store Assist with General Book events on campus Administers online order fulfillment for both shipments and in-store pickup Helps maintain the security of the sales floors Assists in organizing Veterans Affairs and Vocational Rehab accounts Member of the search committee for hiring Systems Administrator position (2018)

Knoxville, Tennessee Area

I worked in multiple roles within the University of Tennessee athletic department. My main role was working as an assistant for VFL Films. Other positions included:  Course Marshal for 2018 USA Cycling Pro Road & Criterium Races (2018) VFL Films camera operator assistant (2015 -2017) Assisted with University of Tennessee National Signing Day (2015-2017) VFL Films audio assistant for Tennessee Men’s & Women’s Basketball games (2015-2017) Time Clock Operator for Tennessee Men’s Basketball game (2016) SEC Network on field assistant for Tennessee-Vanderbilt football game (2015) NCAA Softball Super Regional hospitality volunteer (2015) Volunteer at Eric Berry’s summer camp (2015) Mercedes-Benz Open score keeper (2014) Tim Mack Summer Pole Vault Series officiate (2014)

Master'S Degree, Sport And Fitness Administration/Management, 3.82 Gpa

I completed my Master's in Sports Management in December 2018.

Bachelor'S Degree, Communication & Information