James Breen Email & Phone Number

Rockville, Maryland, United States

Develop, lead, and deliver companywide training programs that increase skills, knowledge, efficiency, and productivity. Lead and implement change while fostering long-term employee, vendor, and customer relationships.* Own the life cycle of organizational training and development including employee on-boarding, positional training, performance coaching, leadership and development, and special programs.* Perform needs assessments, define training objectives, develop and deliver training solutions that address organizational and employee gaps to align with the priorities of the business. * Support and facilitate in-person operations and safety training.

Hanover, Maryland, United States

Project lead for Department of Defense-sponsored cyber forensics training initiative. Heavy collaboration with SMEs, graphic artists, and technical editors to meet strict deadlines and requirements.

Springfield, Va

Planned, developed, and implemented engaging training content for 100+ courses by applying the ADDIE method and adult learning theory, while also ensuring that outcomes aligned with business needs and objectives.* Conceptualized and developed training that focused on annual changes to the marine policy by integrating e-Learning modules and instructor-led workshops resulting in 100% completion rates for the Sales, Service, and Underwriting departments.* Restructured and refreshed new-hire training courses for Sales, Service, and Membership/Towing by collaborating closely with stakeholders and trainers and creating course programs that combined e-Learning and instructor-led sessions reducing time-to-floor readiness by 20%.* Designed, developed, and facilitated a leadership training program focused on associates moving into supervisor and manager roles by concentrating the curriculum on the company's areas of core competencies resulting in a 95% promotion rate.* Introduced Cornerstone (LMS) to associates by conducting training sessions that incorporated hands-on computer exercises, in-classroom guidance, user assessments, and follow-up communication resulting in 100% user adoption.

Washington, District Of Columbia, United States

Strengthened performance and market-readiness of global advertising sales organization by conceptualizing, creating, planning, and delivering strategic sales methodology, market knowledge, and technical systems training.* Built knowledge of the Washington Designated Market Area (DMA) and newspaper advertising basics for all newly-hired department account managers by designing, developing, and conducting in-person training workshops.* Developed strong department-wide Salesforce.com skills by creating and facilitating a series of hands-on workshops resulting in 100% first-time pass rates.* Led the department through a transition to Cornerstone (LMS) by creating and posting 40 short how-to videos onto the department Sharepoint page resulting in over 500 page views in a two week span.* Guided account managers and department leadership through potential customer scenarios during the annual advertising rate increase season by facilitating objection-handling roundtable discussion resulting in 100% attendance.

Everywhere

- Conduct teamwork-focused improvisation workshops for corporations, associations, colleges, and children around the country- Use humor, lack of self-consciousness, and intuition about others’ hidden talents to inspire audience participation and teamwork- Collaborate with fellow cast members to develop fresh, interactive events

Gaithersburg, Maryland, United States

Morning drive on-air personality for all-comedy, later classic rock, AM station in suburban Washington, DC.

Ba, Journalism & Astronomy

Journalism and Astronomy = I wanted to be the next Carl Sagan. Neil deGrasse Tyson, though, beat me to it.

Master Class, Improvisation Performance & Workshop Leadership

with Michael Gelman, artistic director, The Second City

Aa, Radio, Television & Film