James Cain Email and Phone Number

Directed all operations and engineering groups within the area of New England and Upstate NY for UPS Small Package Operations.Responsible for all profit and loss results. Coordinate all cross functional activities associated with capital expenditures and budget adherance. Conduct process improvement activities for performance and service.Directed the Industrial Engineering Group on operational long range and short range planning of facilities, vehicles, staffing. Coordinate… Show more Directed all operations and engineering groups within the area of New England and Upstate NY for UPS Small Package Operations.Responsible for all profit and loss results. Coordinate all cross functional activities associated with capital expenditures and budget adherance. Conduct process improvement activities for performance and service.Directed the Industrial Engineering Group on operational long range and short range planning of facilities, vehicles, staffing. Coordinate plans for special operating conditions such as holidays or contingency situations. Coordinate new project implementation, new service offerings and new technology deployments.Oversee operational and staff support training for new services, new technology or system upgrades. Show less

Provided transportation and logistics solutions for customs house brokerage, distribution, warehousing, cross dock, freight and pick and pack operations for new and existing UPS SCS Customers. Directly responsible for the profit and loss at the individual customer account level.Managed all facility related assets and coordinated the activities of various staff departments to ensure all government regulations were met, such as those of a healthcare facility.Coordinated… Show more Provided transportation and logistics solutions for customs house brokerage, distribution, warehousing, cross dock, freight and pick and pack operations for new and existing UPS SCS Customers. Directly responsible for the profit and loss at the individual customer account level.Managed all facility related assets and coordinated the activities of various staff departments to ensure all government regulations were met, such as those of a healthcare facility.Coordinated with the Information Services group on our system requirements for all SCS business units. Show less

Directed all operations within the Central Ohio and Oklahoma small package operating districts. Responsible for all operational planning, productivity and service results.

Coordinated the system business requirements for all international operations systems worldwide.Ensure all business groups were represented and their requirements understood to support new product offerings and / or business need changes. Managed all international system enhancements, capabilities, testing and deployment.

Small package air operations manager. Import and Export operations management. Work with US customs and UPS Brokerage for clearance of small package product.