James Cozart Email & Phone Number

Charlotte, North Carolina, United States

United States

At Cappriottis I genuinely embody the principles of being a leader and not a “boss”. I’m tasked with creating daily prep list and game plan for each day. I also work besides my employees to show solidarity and no one person is above another. I will not ask anyone to do anything I wouldn’t do myself.

Charlotte Metro

Coached personnel in optimal product display and customer service and relations. Executed hiring/firing authority, issued performance-based pay increases, performed regular evaluations and set employee sales goals. Daily management duties include the oversight of business operations, including customer service, sales, strategic planning, policy.

Charlotte Metro

Provided expert oversight in day-to-day kitchen operations; developed recipes and seasonal menus utilizing locally grown products. Demonstrated a sound ability to analyze recipes to determine food, labor, and overhead costs and to assign prices to various dishes. Operated all kitchen equipment adeptly. Always promoted proper food safety and sanitation and.

Charlotte Metro

Maximized sales by providing excellent customer service and minimized loss through proper utilization of standard operating procedures. Developed customer service and training guidelines that enhanced the guest experience and increased sales and profitability while maintaining cost controls. Supervised all aspects of the line preparation from receiving.

Charlotte Metro

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Maintained weekly schedule and inventory control. Implemented new employment program training. Direct customer service and food preparation. Increased sales by leading daily teams to consistently achieve positive results and customer return.

Wilmington, North Carolina, United States

Created store management documents to increase efficiency and high-level execution of the role. Provided coaching and training for kitchen and frontline staff to successfully achieve performance-based results, utilizing company policies and standard practices. Facilitated day-to-day operations. Recommended, implemented, and enforced company policies and.

Wilmington, North Carolina, United States

Perform opening operations ensuring that all culinary equipment was operational and fixed any faulty kitchen equipment updating safety reports as needed. Conducted daily inspections and maintained food sanitation. Supervised and coordinated the activities of cooks and workers engaged in food preparation daily. Supervised food preparation to ensure proper.

Charlotte, North Carolina, United States

Produced large quantities of bread, pastries, cookies and more to specific company quality standards. Maintained proper display of goods in the store and ensured that they complied with display protocols. Process knowledge of all forty-two types (42) of pastries and desserts among other menu items. Trained all new hire employees and oversaw culinary team.

Associate'S Degree, Baking And Pastry Arts/Baker/Pastry Chef

Associate'S Degree, Culinary Arts/Chef Training

Education record

College degree coursework focused on Culinary preparation and general business studies.

High School