James leverages more than ten years of expertise in sales, customer service management, and strategic program execution. He has effectively pinpointed and capitalized on various business prospects, both locally and globally, leading to market expansion and revenue growth. Known for his strong leadership as an experienced Sales Management Professional, he collaborates strategically with stakeholders, clients, key staff, and contractors to discover fresh avenues for meeting business goals. James was born in Rio De Janeiro, Brazil and currently lives in Edmonton, AB. James is committed to achieving excellence in all the tasks he takes on and providing outstanding service. He works hard to make sure that no matter where he is, customers will always prioritize his services. He is a true professional who goes above and beyond to exceed expectations. He is constantly seeking ways to improve his skills and knowledge in order to provide the best possible service to his clients. His dedication to excellence is evident in everything he does, from the meticulous attention to detail in his work to the genuine care and concern he shows for each customer. James takes pride in his work and is committed to building lasting relationships with his clients based on trust, reliability, and exceptional service.James possesses a range of essential skills, such as dynamic, customer-focused, and goal-driven abilities. He firmly believes that success is contingent upon fostering strong working relationships founded on integrity and respect for diversity. In terms of education, James has obtained a Master of Business Administration from the University of Houston and a Bachelor of Arts in Business Administration from Texas A&M University. Furthermore, he has consistently enhanced his professional growth by participating in Project Manager Professional (PMP) Training.James is dedicated to enhancing his professional growth by embracing diversity in culture, language, and life experiences. He finds fulfillment in overcoming new challenges with a competitive spirit as he progresses in his career amidst a constantly evolving environment. He is eager to pursue roles that align with his current career goals, including positions like Inside Sales Manager, Customer Service Manager, or Inside Sales – Senior.