James Joo, Pmp Email & Phone Number

United States Department of the Treasury• Collaborate with the Director of Enterprise Data Management (EDM) and Program Manager of EDM to assist in implementing the IRS Inflation Reduction Act Human Resources Information Technology Transformation (IHRITT) initiative and serve as the point-of-contact for providing the latest executive-level reports on EDM projects to team members and other pillars within Treasury OCIO• Lead strategic planning and ensure progression of 10+ projects such as EDM requirements gathering from IRS workforce planning, automation of reports, and data service support for IRS by working with developers to capture project details, outline project plan, organize customer-facing sessions, and provide status reports to stakeholders• Manage the EDM Booz Allen technical development team of 4 on IHRITT projects by providing managerial expertise and business context and developing project progression outlines• Developed procedures to optimize collaboration and adoption of agile methodology among the EDM team through use of Azure DevOps and sprint planning

United States Department of the Treasury• Partner with the US Treasury Deputy Chief Information Officer, Chief Service Manager, and other directors to support delivery of shared, scalable, web-based applications for operational needs across the department and federal landscape• Manage EDM data service support for IRS, the largest customer to EDM data products, by facilitating brainstorm sessions, problem solutioning, and educational presentations with EDM technical leads, SMEs, and IRS stakeholders; Coordinate efforts across multitude of cases such as adding new fields and datasets to the IRS Data Mart, developing new logic to improve data query, educating stakeholders on derivation of set of data tables, etc. in partnership with IT Specialists and BI Architects. United States Postal Service• Partnered with the USPS CIO to manage USPS technology, applications, architecture, and cybersecurity• Orchestrated development of 40+ executive-level presentations and over a dozen other deliverables, synthesizing complex information into clear, concise briefs for the CIO, directors, and their team• Ensured success of multiple concurrent projects at USPS for 20+ unique clients and collaborated with numerous senior stakeholders across departments to design system architectures, engineer process flows, manage change, and support decision-making at the Postmaster General (PMG) and CIO level• Coordinated the development and management of sales materials on USPS programs distributed at the National Postal Forum, one of the largest mailing and shipping industry event in the US • Created presentation materials on USPS artificial intelligence and machine learning presented by the CIO at The AI Summit Series, a global conference on tech solutions for business

• Charted successful course of development for strategic planning, communications, stakeholder engagements, and cyber risk management for programs across the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA).• Led support of Agency-Wide Adaptive Risk Enumeration (AWARE) Tiger Team, tasked with advancing the federal cyber risk management scoring algorithm; combined efforts with the Chair to coordinate bimonthly stakeholder engagement meetings with 50 attendees from 30 agencies and develop presentations and meeting summaries.• Edited, published, and distributed major technical documents regarding the scoring algorithm and strategic guidance papers in direct coordination with the Chair.• Crafted a living backlog to compile agency feedback and track ongoing and future workstreams, reengineering workflow process to boost productivity of the AWARE Tiger Team by approximately 40%. • Optimized and facilitated activities of the Continuous Diagnostics and Mitigation (CDM) Program Leadership.• Helmed the collection, tracking, and archiving of signed Memorandums of Agreement from 90 Federal Civilian Executive Branch agencies via email correspondence, data logging, and document filing as part of a high-profile effort required by Executive Order 14028; increased processing rate by ~50% for CDM Leadership. • Authored an options memo and recommendations to expedite CDM Leadership’s COVID response time by around 30 days. • Spearheaded the redesign and content update of essential presentation materials used for 40 events with 6000 attendees.• Meticulously analyzed and logged 500 media sources with 22 million impressions to ensure consistency of CDM Program’s messaging.

Arlington, Virginia, United States

• Played key role in the Emergency Communications Division (ECD) Strategic Integration Program (SIP).• Formulated a framework for the rollout of a new enterprise analytics capability, laying the foundation for project strategy and timeline to support improvement of ECD operations.• Composed client-specific user requirements and data asset inventory profiles by building questionnaires and facilitating interviews with 28 stakeholders to diagnose business needs and define operational scope.• Marshaled data and applied robust methodologies to select the best business intelligence solution for ECD out of 200 products from 100 vendors.

Washington D.C. Metro Area

• Organized logistics to relocate 300 employees; analyzed and optimized seating proximity to boost work efficiency by ~60% in the new offices. • Scrupulously audited an employee-training expense report, reviewing 118 requests totaling $250,000 to slash costs by $20,000.• Accelerated procurement insight-gathering process by roughly 30% by migrating 1,500 procurement records between databases.

Washington D.C. Metro Area

• Articulated and promoted organizational stance by authoring congressional testimonies and letters of support.• Rallied Senators and Representatives to advance policies that align with IAVA mission.

Master Of Public Policy

Bachelor Of Arts (B.A.), Foreign Affairs

Activities and Societies: Rainey Academic Program, Jefferson Literary and Debating Society, Korean Student Association