James Doyle Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Taking on the Trauma and Foot & Ankle business in April in addition to my existing responsibilities with Spine and Enabling Technology I am now leading our Sales, Marketing, Education and Clinical teams across these portfolios. Stryker Trauma and Extremities portfolio offers market-leading implants for the treatment of long and small bone fractures, as.

Sydney, New South Wales, Australia

In addition to the responsibilities of the Commercial and Public Affairs role from March 2021 I have taken on the leadership of Stryker’s Spine portfolio in Australia and New Zealand. Stryker is a global leader of complex spine and minimally invasive solutions focused on achieving three-dimensional Total Body Balance. Our spine business unit offers one of.

Sydney, Australia

The Senior Director, Commercial and Public Affairs role exists to allow Stryker to further support our non-clinical, buyers, stakeholders, and customers in partnership with our clinical sales and marketing efforts.The Commercial and Public Affairs functions comprise of all Regulatory Affairs, Government Affairs, Commercial Sales, Post Market, Pricing and.

South Pacific

The Senior Director, Customer Experience role is further extension of my responsibilities in managing service delivery for Stryker South Pacific. The role exists to put the customer at the center of our decision making and ensuring we are easy to do business with. The Customer Experience Division comprises all Medical Kit Rooms, Customer Service, Revenue.

South Pacific

The Director of Customer Experience role is further extension of my responsibilities in managing service delivery for Stryker Quality and Operations. The Customer Experience Division comprises all Medical Kit Rooms, Customer Service, Revenue Support and Scheduling functions that support procedures in the field. I also continue to manage a number of.

South Pacific

• The Customer Experience role is an extension of responsibilities as Customer Service Manager for Stryker South Pacific. In May 2016 the role was expanded to take on responsibility for all Medical Kit Rooms and.
• Capturing Voice of Customer and aligning operational outputs
• Developing Signature Service levels at all operational customer touchpoints Introduction of Stryker Supply Chain Integration Capabilities
• Continued expansion of Stryker Online
• Introduction of Distribution Centre Integration
• Development and implementation of Stryker EDI

South Pacific

During this role we have transformed our Customer Service model in South Pacific. The role has given me much greater insight into what it takes to consistently deliver an Outstanding Customer Experience and how to manage organisational change. The improvement in team morale has been big part of the success of the transformation, we have had a dramatic.

National Role

As Area Operations Manager I was responsible for Operations Groups in Western Australia, New South Wales and Queensland. The role managed the functions of Customer Service Medical Kitroom’s and Scheduling.Highlights included: Project Managing Branch Relocation in WA, Redevelopment and lease negotiation of QLD Facility, Development of Stryker 'World Class'.

Queensland, Australia

My move to Stryker was focussed on finding a Culture I felt I could thrive in and environment I could be successful.I was fortunate enough to secure the Operations Manager position in Queensland and spent the first 6 months engaging the operations group and working with our divisions in QLD to deliver outstanding service. During this time I had some.

Australia

Director of the Medical Technology Association of Australia Limited (MTAA).MTAA Board member, supporting the MedTech community in bringing life-changing technologies to Australia through local innovation and international partnerships.

Sydney, New South Wales, Australia

In 2020, at the request of the Department of Industry, Science, Energy and Resources Covid-19 Taskforce, I was seconded to the MTAA to support the government’s efforts securing vital medical supplies; Ventilators, Testing Kits and PPE for Australia. I led work to secure overseas supplies of Ventilators and Testing Kits, I also oversaw the collaboration of.

Brisbane, Australia

Ardent Pty Ltd is an Educational Software Distributor. We were responsible for marketing, promotions and sales for various companies in Queensland. Our products provide excellent tuition, remediation and extension for students in the classroom and the home. The software is successfully being used in classrooms in 11 countries worldwide and independently by.

Scotland, UK

My ‘Enterprise Life’ began at the grass roots as a Management Trainee in 1999. My migration to Australia in 2006 was a big decision, leaving a career that saw 9 promotions over the 7 years and a senior management position within a growing multinational. I was also given the opportunity to lead the companies Diversity, Career and Family Focus Group which.