James Knowles Email & Phone Number

Palo Alto, CA, US

• Providing proof of concept and production installation services for HP Print Security Solutions.
• Integrate security software into customers LDAP, OpenID, SQL and networking infrastructures.
• Provide remote and onsite installation and technical training to HP’s Distributors, Partners and HP Print resources in the Field.
• Design and maintain a virtualized server, storage and print lab for live trainings on HP’s Print software solutions and printers.

Ogden, Utah, US

• Team leader of two Sales Engineers and two Technical Engineers providing proof of concept and production installation services for HP JetAdvantage Print Security Solutions.
• Integrate security software into customers LDAP, OpenID, SQL and networking infrastructures.
• Provide remote and onsite installation and technical training to HP’s Distributors, Partners and HP Print resources in the Field.
• Design and maintain a virtualized server, storage and print lab for live trainings on HP’s JetAdvantage Print software solutions and printers.

Ogden, Utah, US

• Acting America’s Product Manager for HP’s MSA, StoreVirtual and StoreOnce storage product. - Managed forecasting, supply, promotions and gross margin for each product line - Managed the launch of new StoreOnce storage.
• Solution Architect for HP’s MSA Array’s in HP’s America’s region covering Fibre Channel, iSCSI and SAS SAN's
• Provide onsite support and technical training to Hewlett Packard’s Distributors and HP Storage Architects.
• Manage and maintain a Demo lab for live trainings on Hewlett Packard’s storage products

Ogden, Utah, US

• Configure and present complex server and storage solutions to over 900 Hewlett Packard Partners and 32 HP Server and Storage Partner Sales Representatives.
• Provide onsite technical training and consulting for Hewlett Packard Partners and there customers on the full line of Server and Storage products.
• Have in depth technical knowledge on Hewlett Packard's line of Server and Storage Products.

Ogden, Utah, US

• Prepare and present complex server and storage solutions to over 900 Hewlett Packard Partners.
• Support and train 14 Sales representatives on new and current Server and storage products.
• Provide onsite training and consulting for Hewlett Packard Partners and there customers.

Ogden, Utah, US

• HP Pre-Sales Technical support Team
• Provide specific technical specifications on HP business Desktops, Servers, and storage products.
• Support and train Technical support representatives on new and current products.
• Specialized on handling any escalation from Tier 2 support calls.

Ogden, Utah, US

• Microsoft Top VAR program
• Instrumental in starting a new program aimed at small business resellers.
• Provide software, license training and technical training for over 100 of Microsoft's top resellers.
• Support three Microsoft account managers as a manager in training.
• Work directly with Microsoft System Builders.

Salt Lake City, UT, US

• Retail furniture and electronics store
• 3 plus years as a sales associate in a full commission sales environment.
• Set up and train customers about their new computers.
• Install and train customers with new home theaters at their homes.