James Lamb Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Orlando, Florida Area

Orlando, Florida Area

SAAS Support for iVisitor (Visitor Management System) product for Veristream. Troubleshooting, training, and general support for all iVisitor product related issues. Consistently working with both external clients and internally with product development using systems such as ZenDesk, Salesforce, JIRA, Confluence and other methods. Remote troubleshooting of.

Orlando, FL - VA Medical Center

- 7 Year Federal Background Investigation (Cleared) (eQIP) *VA MBI Clearance*- Managed a SPOC Help Desk & Triage System- Replaced Workstations in a “Hot Swap” environment, performed imaging and replaced hardware as necessary- Telecom Deployment of over 300 mobile devices including MDM encryption and security monitoring software (AirWatch)- Field Operations.

Orlando, Florida Area

- Assisted in National Rollout of Geek Squad Online Support- Assisted in support of white label (discreet) third party tech support for multiple companies via Geek Squad, acting as their personal tech support with their labels.- Assisted in Geek Squad for Small Business remote technical and Phone Support for any/all applicable clients- Sold support plans.

Orlando, FL

Assisted in training new hires in new skillsets while nurturing existing skillsets.- Monitored weekly metrics and assisted in advising Agents on improving productivity around those metrics.- Maintained a #1 District ranking and top 100 company ranking for entirety of time in this role.- Assisted in daily functions such as client check-in and check-out.

Multiple Locations

- Monitored security cameras for any potential loss or safety issues- Assisted in customer service issues and identifying customers who need further assistance- Assisted in product placement, inventory management, warehouse organization and planogram systems- Assisted in daily security and safety inspections including fire alarms and emergency exits /.

Orlando, FL

- Acted as single point of contact for all possible customers in greater Orlando area.- Inspected properties and provided consultation on potential security equipment necessary to secure premises to the customer’s needs. - Completes sales transactions for offers presented to customers, scheduled installation times and returned back to personally monitor.

Patterson, LA

- Performed load tests and electromagnetic weld tests on equipment used in offshore oil rigs and deep sea vessels- Created and supplied certification paperwork to purchase orders on certified equipment- Assisted in sales / contracts to new vendors looking to utilize our company for work- Assisted in creating and maintaining the company webpage at the.

Various Locations

- Assisted in training new hires in new skillsets while nurturing existing skillsets.- Monitored weekly metrics and assisted in advising Agents on improving productivity around those metrics.- Maintained a #1 District ranking and top 100 company ranking for entirety of time in this role.- Assisted in daily functions such as client check-in and check-out.

Jensen Beach, FL

Hiring and Training of all new employees, staffing of each individual role of the restaurant, scheduling of staff on a bi-weekly basis. Assisting with work tasks to keep business moving on day to day basis. Assisting with food prep and baking as necessary to keep business moving on day to day basis. Money handling in ranges of $5000-$10000 USD on a daily.