James Larose Email and Phone Number

Former Project Manager, Training Manager, Facilitator with nearly 30 years experience in banking, including customer service, management and employee development roles. Experience in implementation and management of learning management systems, including participation in and management of user acceptance testing. Provided concierge-level service for stakeholders, department managers and others looking to load content. Proficient in curriculum development, including needs assessment, skill analysis, writing, maintaining and delivering comprehensive curricula, scheduling new-hire training to meet business needs, planning, scheduling and delivering training events and systems conversion training.