Primary HEDIS Lead for interaction with large 5-Star Healthcare Payer. Scrum Master and primary analyst, mentor and leader to my team of Informatica ETL Developers and Testers. Trusted partner with the client's Quality Improvement Team. Deep and broad knowledge of NCQA HEDIS Measure Sets, Value Sets, and data.

Leveraging business, technical and organized subject matter knowledge to help successfully fulfill client requirements.Facilitate and perform NCQA HEDIS measure regression testing for vendor integration and for internal submissions. Perform scoping, data gathering, and analytics for new and expanded data sources, identify and remediate gaps, and support client operationally when necessary. Communicate with client's vendor as well as internal client IT to identify and resolve issues.

Leveraging business, technical and organized subject matter knowledge to help successfully fulfill client requirements.HEDIS Quality Analyst: analyze and comprehend NCQA HEDIS Measures; perform rigorous quality control testing on measure output. HEDIS Engine Replacement Analyst: create complete end-to-end specifications for replacement of client HEDIS engine to maintain government compliance; perform quality control functions on ETL output.

Experienced subject matter expert and leader for an established top-tier energy provider. Responsible for analysis, organization, validation and tracking of energy, ancillary, and capacity rates utilized in downstream C&I retail billing processes. Responsible for ensuring proper functionality, and timely and accurate execution of operational processes within organizational risk tolerances. Business lead for internal load settlement processes in California and MISO.

Responsible for processing, mapping, optimization, and tracking of all inbound and outbound transactions for U.S. Power; includes 810, 814, 820, 867, lockbox, remittance, e-billing, capacity/transmission updates, and all data acquistion in any format for U.S. Power Pricing. Manage a staff of eight. Primary customers include internal Billing, Forecasting, Pricing, Remittance/Collections, Finance, and Margin Analytics areas. External customers include Banks and other Service Vendors.

Provide data, analytic, and process support to Direct Energy Business (Commercial and Industrial Business Unit) in order to forecast, track and maintain Gross Margin Under Contract. Manage compliance activities surrounding settlement data submissions. Led cross-functional team to examine pass through cost streams and implement process improvements to optimize performance.

Leveraged superior problem solving and operational skills to help build start-up competitive electricity supplier in one market to a viable player in ten.

Supervised daily activities of ten analysts in a Corporate Cash Management software support and Data Exchange call center. Assisted in data transfer process set up between Mellon and trading partners. Facilitated escalations and solutions of customer issues.