As a Technology Manager at Mary Kay Global, I've had the opportunity to enhance the digital experience for our corporate employees over many years. With an MBA from the University of Texas at Dallas, I bring both strategic insight and a passion for innovative solutions to my role.I lead the Cloud Engineering team, focusing on the implementation and ongoing support of employee-facing cloud applications like the M365 suite (Teams, SharePoint, Exchange). I also oversee technologies supporting our Contact Center, Enterprise Mobility Practice, and Corporate Employee Communications portal. My expertise spans Mobile Endpoint Management, Enterprise Telephony, and Contact Center Technologies, complemented by a strong background in SharePoint and .NET development.Throughout my career, I've driven numerous projects to introduce, upgrade, and replace critical technologies, always with a keen eye on aligning with our business goals. My extensive experience has allowed me to cover a wide breadth of end user-facing technology, aiming to boost productivity and enhance the user experience, ensuring our team can work smarter and more efficiently.