James Smith Email & Phone Number

Fredericksburg, Va, Us

United States

• Led a team of engineers and operations professionals responsible for the administration, automation, and operation of complex labtechnologies used by students and instructors worldwide.• Migrated the team of 4 from a operations focused team to a security first engineering focused team. Resulting in faster tooldevelopment time minimizing the time to resolution for student impacting incidents.• Develop and document software development policies in confluence for our Jr. Engineers to ensure that insecure practices are caughtduring development which allows for a faster more in-depth code reviews.• Revamped our CICD pipeline to ensure that developers are following best practices for coding and security for our Python Applicationallowing for automatic deployment, eliminating system down times due to errors caused by manual deployment to systems.• Lead sprint planning and technical design and development of tools provided to other internal support organization to allow forquicker response times to student tickets.• Provide code review and technical guidance to our Jr. Engineers.• Work collaboratively with other teams to expand their custom cli tools to provide features needed for our operations personnel to quickly resolve remote range issues lowering our time to action from ~30 minutes to ~ 5 minutes.• Designed, documented and built a new automation system in collaboration with other team members, leading to the growth of Jr.• Engineers allowing them to gain experience to work confidently on tier own projects.•Worked with Upper management to set quarterly engineering goals allowing our work to be in alignment with the larger business needs.

• Work to support legacy and green field projects for multiple teams.• Assisted with the design of a new Kubernetes based platform that allowed developers to deploy code in a more secure and effectiveway.• Write Helm charts to deploy the management layer of the K8s based system allowing for automated deployments of the platform.• Took ownership of a student facing legacy web application system enabling security code scanning in GitHub and remedying securityissues found by the scans.• Provided pull request reviews for projects in multiple coding languages including, Python, Go, JavaScript/Typescript, PHP.• Created technical documentation for legacy systems including logic diagrams, and infrastructure diagrams allowing a plan to be put inplace to upgrade and patch vulnerabilities without outages.Lead efforts of optimizing existing automation algorithms to allow for efficient run times reducing a critical script run time from ~3hours to ~2 minutes.• Create a custom SDK for a legacy system allowing for increased developer productivity.• Wrote custom REST API's allowing for secure interactions between other teams and our systems using AWS API Gateway.• Designed and developed automation systems and algorithms focused on deployment of game server resources for upcoming classes.• Wrote custom CLI tools to allow for interaction with our system in a more efficient manner.Designed and developed a system that used Jira to track upcoming and actively running classes and assisted the Jira Admin with themigration from Jira Server to Jira Cloud.• Wrote IAC using Terraform to deploy a custom web application on AWS using EC2, and ALB.• Redesigned the infrastructure of an AWS native game score server to resolve crashing issues caused by a faulty design.• Designed the container image used by the team to deploy custom scripts.• Design and implement CI\CD pipelines using Github actions.

• Installed, configured, and supported local area network (LAN) in hotels to support ongoing Student Training• Troubleshoot a variety of layer 2, and layer 3 issues weekly in unknown environment with limited access to venue network configurations• Monitored and configured traffic shaping in live environments to support a high quality network during Student Training• Managed and maintained a fleet of over 300 networking devices including weekly configuration, and security updates• Created and maintained documentation on proper processes and policies utilized during network deployments and network support• Resolved network connectivity issues with remote network environments from various places around the world with limited information and remote access to networking equipment• Assisted the SANS Labs team with the stand up of lab environments in VMWare on AWS• Deployed and configured cloud network firewalls to support the secure training of students• Resolved network and OS issues of cloud based Windows and Linux machines

Spotsylvania, Va

• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues• Managed debriefings for criminal subjects to acquire data relevant to investigations• Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases• Collected crime scene evidence, examined physical evidence and investigated secondary locations to build detailed cases based on sound evidence handling practices• Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards• Followed constitutional standards to properly obtain and execute warrants for arrests and searches• Kept meticulous and detailed records of each case to avoid causing any problems with prosecution• Wrote detailed reports outlining case findings for internal files and legal purposes• Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise

Fredericksburg, Va

As a finish carpenter, I was required to install new trim, fix incorrectly installed trim, and finish multiple other aspects of the home building processes. All aspects had to be done to perfection and be finished in a timly manor.

Master Of Science In Information Security Engineering

Working on a Master of Science in Information Security Engineering degree with a specialization in cloud security.

B.S. Computer Science, Information Technology

High School

Relevant Courses: • Information Technology (CompTIA A+ Cert) • CCNA Discovery • Business Administration