James Taylor Email & Phone Number

Northbrook, Illinois

Northbrook, Illinois

United States

Supervise and motivate a team of 5 outside Account Executives, 10 inside Account Representatives and 2 Operations team members across a National footprintSupervise and motivate a team of 3 inside Account Representatives that deployed a NEW product/service for consumer customers of Restaurant.comAssisted and led the team to a YOY Revenue growth of 104% in 2016Coordinate TOP accounts and assist in managing of those accountsForecast business monthly/quarterly by account managerAssisted team in building a portfolio of NEW businessDevelop yearly sales plan and implement with teamDevelop quarterly sales plan and implement with teamAssisted in the development of a NEW commission plan for 2017Manage a monthly pipeline of opportunities and assist in closing businessWork with monthly P&L’s and utilize them during meetings with Account Executives Coordinated and led sales skills training for all Account Executives and Account RepresentativesCoach, teach and train sales team in the skills of account management, strategic planning, forecasting and complex sellingDevelop and train new hiresSales Force AdministrationBuilt, coordinated and implemented Standard Operating Procedures for the Business DivisionTravel with Account Executives across the country to assist in their personal development and to assist in the development of customer relationships and attended TradeshowsPerformed monthly 1 on 1’s with Account Executives and Account Representatives to discuss performance and account planningWorked closely with Marketing and assisted in building email marketing campaignsInterim Director of Sales and Operations for 4 months in 2016 - During this time also managed 7 Enterprise Outside Account Executives

Supervise and motivate a team of 7 outside Account Executives and 10 inside account representatives across a National footprintAssisted and lead the team to a YOY Revenue growth of 30% in 2014Work directly with top executives of Utility companies, State and Local governments to deliver proposals and ideasCoordinate TOP accounts and assist in managing of those accountsForecast business monthly/quarterly by account managerDevelop yearly divisional sales plan and implement with teamDevelop quarterly sales plan and implement with teamImplemented Social Media to assist in marketing the businessWorked directly with a team of 2 (outside Account Executive/inside account representative) to assist in the building and coordination of state sales plansManage a monthly pipeline of opportunities and assist in closing businessWork with monthly P&L’s and utilize them during meetings with Account Executives Manage relationships with vendor partnersManage corporate partners to ensure all facets of the business customers are taken care of Coordinated changes with marketing and programmers in development of new website contentAssisted in the development of new marketing brochuresHelped develop and market a white label Cloud serviceCoordinated and lead sales training for all Account Executives and Account Representatives in the divisionCoach, teach and train sales team in the skills of account management, strategic planning, forecasting and complex sellingAssisted and implemented a new product for the Utility verticalWork with Account Managers to grow our NET 30 business to keep expenses of financial charges under controlDevelop and train new hiresTravel with Account Executives across the country to assist in their personal development and to assist in the development of customer relationshipsPreformed monthly 1 on 1’s with Account Executives and Account Representatives to discuss performance and account planning

Consistently meet and exceed sales performance Manage, Supervise and motivate a team of 8 employees over a multi-state Territory. (IL, IN, MI) Manage, Supervise and motivate a team of 30+ employees over an interim basis as a Territory Business Sales Manager for a period of 10 months which included an inside sales team based in Minneapolis along with the outside team in IL, IN, MIWork directly with top executives of corporations to deliver proposals and ideasAssist Account Managers in growth through services, warranty and accessories to drive additional revenue and margin to the bottom line of the TerritoryCoordinate TOP accounts and assist in managing of those accountsForecast business monthly/quarterly by account managerDevelop quarterly sales plan and implement with teamManage a monthly pipeline of opportunities and assist in closing businessWork with monthly P&L’s and utilize them during meetings with Account Managers and retail partnersManage relationships with financial institutionsAssist in account growth of business customers throughout a multi state TerritoryFoster retail and corporate partnerships to assist in the growth of the business for Best BuyInnovate around the Business solutions advisor role and manage the relationship between retail and account managerManage corporate partners to ensure all facets of the business customers are taken care of Work with Account Managers to grow our NET 30 business to keep expenses of financial charges under controlManage P&L Expenses of each Account Manager in Territory Develop and train new hiresCoach, teach and train sales team in the skills of account management, strategic planning, forecasting and complex sellingManage and work directly with Account Managers and corporate partners in test pilot for Community relationsWork directly with Best Buy for Business and Geek Squad Senior leadership in test pilot for new business model

Consistently ranked high in sales performance and met monthly expectations.Managed multi store Business teamsManager on duty ensuring we hit daily performance goals and monthly performance goals in Revenue, Margin and Services.Key carrying managerResolved customer issuesDeveloped and trained new hires Assisted in managing business accounts and business relationshipsForecast business monthly/quarterly by account managerDevelop quarterly sales plan and implement with teamManaged high profile accounts and met with Senior Leadership closing dealsManaged store P&L and delivered on expectations monthlyManaged corporate partners to ensure all facets of the business customers are taken care ofManaged relationships with financial institutionsWorked with Account Managers to grow our NET 30 business to keep expenses of financial charges under control