James Thacker Email & Phone Number

Atlanta Metropolitan Area

Implemented a comprehensive upgrade of the public safety CCTV system, resulting in increased camera operations from 30% functionality to 98%. Reduced server downtime by 45%, enhancing system reliability. Managed a project that involved the integration of 150 new cameras, expanding coverage by 75%. Achieved a 60% reduction in response time for technical support requests. Increased data storage capacity by 200%, allowing for longer retention periods. Optimized network performance, reducing latency by 40%. Conducted regular maintenance checks, improving system uptime to 99.9%. Trained staff members on new security protocols, leading to a 35% improvement in compliance.

Atlanta Metropolitan Area, Georgia, United States

• Collaborated with vendors to implement new technologies.• Documented standard operating procedures.• Provided technical support and training to staff.• Conducted audits for compliance with regulatory standards.• Managed the installation of telecom networks, optimizing connectivity for both residential and commercial clients.• Increased data storage capacity by 200%, allowing for longer retention periods.• Monitored server performance and conducted maintenance tasks.• Supported the implementation of security protocols.• Prepared and maintained technical documentation.• Installed and configured home and business telecom networks, improving system performance and user satisfaction.• Reduced network latency by 40%.

Atlanta Metropolitan Area

• Assisted in the deployment and maintenance of CCTV systems.• Monitored server performance and conducted maintenance tasks.• Supported the implementation of security protocols.• Prepared and maintained technical documentation.

Bachelor Of Science In Information Tech

Computer Systems Networking And Telecommunications