James Trout

James Trout Email and Phone Number

Games User Researcher @ Bethesda Softworks
rockville, maryland, united states
James Trout's Location
Richmond, Virginia, United States, United States
James Trout's Contact Details

James Trout personal email

n/a
About James Trout

I'm a researcher with a Masters's degree in Applied Cognitive Psychology and a background in usability, HCI research, games user research, website conversion, virtual reality, and FDA product applications. Past research has focused on gaming convention, user familiarity, UI, and usability, as well as games and education. If you are looking for someone to talk to about user research, or if you just want a copy of my thesis, feel free to contact me. My inbox is always open.A portfolio of my non-NDA work can be found here: https://www.behance.net/jamestroutux

James Trout's Current Company Details
Bethesda Softworks

Bethesda Softworks

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Games User Researcher
rockville, maryland, united states
Website:
bethsoft.com
Employees:
999
James Trout Work Experience Details
  • Bethesda Softworks
    User Researcher
    Bethesda Softworks May 2023 - Present
    Richardson, Texas, United States
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  • American Red Cross
    Ux Researcher
    American Red Cross Jan 2022 - Jan 2023
    Remote
    *Designed all aspects of qualitative moderated and unmoderated research for American Red Cross website redesigns to improve conversion using Userzoom in an agile environment.*Synthesized qualitative usability data and quantitative survey data to contextualize results within task and user profiles to best make recommendations for website prototype redesigns.*Met with stakeholders and presented complex research findings to unfamiliar audiences.
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  • Blackbriar Regulatory Services
    Market Researcher
    Blackbriar Regulatory Services May 2021 - Nov 2021
    Richmond, Virginia, United States
    *Managed all aspects of both Quantitative Survey and Diary Study research for Perception and Intent research for FDA submissions.*Analyzed large data sets of both Quantitative and Qualitative data and contextualized results within the research narrative. *Coordinated and instructed a small remote team of assistants new to social sciences to meet tight deadlines.*Built CRO relationships and managed data expectations.
  • Experimax
    Customer Service Specialist
    Experimax Mar 2020 - May 2021
    Richmond, Virginia, United States
    *Work in-depth with customers to diagnose problems in phones, computers, andother electronics while providing exemplary customer service.• Install hardware and software to assure store products reach companystandards.• Guide users through complex payment plans, receive products, and keep front ofstore stocked.
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  • Utrecht University
    Student
    Utrecht University Aug 2018 - Aug 2019
    Utrecht Area, Netherlands
    Completed my Masters Thesis on "UI Use Across Differences In Experience with Computer Games Convention." Used Tobii eye-tracking hardware and software to measure the gaze fixation duration across novice gamers, regular gamers, and those with StarCraft 2-specific experience. Results showed both a qualitative and quantitative difference between the fixations of novice and specific experience groups.
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  • Covince | Adventurous Learning
    User Experience Intern
    Covince | Adventurous Learning Nov 2018 - Feb 2019
    Utrecht Area, Netherlands
    • Developed materials to help teachers design effective lessons within a VR framework.• Compiled ethnographic research documentation and met with multi-disciplinaryteams to identify and prioritize needs in design.• Designed wireframes for easy navigation.• Utilized a variety of methods from expert feedback to independent research.• Presented clear, ethical, and well-researched content helpful to the designateduser base.
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  • Rva Hospitality
    Busser
    Rva Hospitality Jun 2018 - Aug 2018
    Richmond, Virginia Area
    •Cleared and reset tables and assisted front-of-house staff. •Helped customers when needed.
  • Follett
    Front End Associate
    Follett Oct 2015 - Jun 2018
    5800 W. Friendly Ave.
    •Assisted users in navigating complex payment systems. •Managed client information. •Handled shipping and filled online orders. •Sold products at out-of-store events.
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James Trout Education Details

Frequently Asked Questions about James Trout

What company does James Trout work for?

James Trout works for Bethesda Softworks

What is James Trout's role at the current company?

James Trout's current role is Games User Researcher.

What is James Trout's email address?

James Trout's email address is ja****@****oss.org

What schools did James Trout attend?

James Trout attended Utrecht University, Guilford College.

Who are James Trout's colleagues?

James Trout's colleagues are Lucas Angelo, Chai Chal, Inigo Likesyourpiratecostume, Stephen Jordan, Aaron Mitschelen, Arlene Dana, John Difool.

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