James Wright, Mba Email & Phone Number

Orlando, Fl, Us

Lakeland, Florida, United States

Orlando, Florida, United States

Held key leadership roles as the active student population grew from 158 students to approximately 500 students.Increased retention rates by 25% as graduation volume grew 100% each semester.Plan and oversee training activities for Admissions staff.Implement process improvement processes utilized campus-wide.Develop P&L (Profit & Loss) projects and create/monitor annual budgets.Provide integral support during the University’s re-accreditation processes.Attend public relations events to boost brand awareness and support within the community.Initiated efforts to transition from Banner to Anthology CRMs.

Tampa, Florida, United States

Championed and implemented new enrollment processes.Established best practices for managing students’ progress from admissions to graduations.Coached Admissions personnel on the proper usage of office equipment and email communications.Collaborated with the Campus Director to define plans for increasing retention and graduation rates.Ensured compliance with all company policies and required regulations during daily operations.

Tampa, Florida

Recruited qualified candidates for the college’s academic programs.Provided information and guidance to potential students on enrollment and admissions processes.Promptly addressed student inquiries and issues.Verified that enrolled students met all eligibility requirements.

Tampa/St. Petersburg, Florida Area

Signing new clients.Fulldesk recruiter

Tampa, Florida

Executed the overall strategy and operations of the Admissions Department.Trained and coached employees within the department; shared best practices for completing assigned tasks.Advised Online Admissions Representatives on required policies and procedures for admissions processes.Tracked and reported on a new training program that led to a productivity increase among 40% of staff.Led efforts to uphold department standards while providing guidance for key decision-making processes.

Tampa, Florida

Pilot Program. Managed 60 reps in a call center for inbound and outbound calls. Exceeded all organizational metrics goals within 30 days.

Tampa, Florida

Developed and administered career and employment assistance programs for students, graduates, and alumni.Led and supported Career Services team members recognized for delivering superior customer service and continually achieving targeted placement rates.Teamed with other departments to forge relationships with local and regional businesses, organizations, and community partners to identify a steady pipeline of employment opportunities.Tracked all metrics related to placement and employer account development/maintenance.

Tampa/St. Petersburg, Florida Area

Supervised daily operations of Admissions Department.Recruited qualified candidates for academic programs.Trained, coached, and developed top-performing Admissions staff while ensuring all enrollment activities adhered to local, state, and federal guidelines.Met with existing and prospective students to address key issues and inquiries.

Tampa/St. Petersburg, Florida Area

Under direct supervision, recruit qualified candidates for the college's academics programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, company, and/or regulatory agencies. Uphold enrollment standards by complying with related government regulations and standards of accreditation, and by enrolling only students who meet eligibilty requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use company approved admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company policies and best practices. Exercise judgement with defined procedures and practices to determine appropriate course of action.

Dade City, Fl

Managed sales activities and completed approximately 300 collections calls per day.Held full accountability for the repair and warranty work of all products.Facilitated the set-up of delivery and collections routes on a daily basis.

Clearwater - Naples, Fl

Closed sales of long-term and short-term rentals of trailer equipment while covering a region spanning from the Clearwater, FL area to the Naples, FL area.Provided leads for new national rental and full-service lease customers

Lakeland, Florida Area

I was responsible for over 140 pieces equipment and their locations at all time. I had to make fifty telemarketing calls daily to possible customers along with contacting existing customers to confirm satisfaction of our products. I was also responsible for driver payroll and the movement of equipment all over south Florida to satisfy all customers. I also acted as an office manager in compiling reports and various forms of data to confirm that we were running as efficiently as possible.

Tampa, Florida

Department manager for Delivery, Building Materials, Lumber and Millwork

Winter Haven, Florida

Retail manager for 3 different locations

Master Of Business Administration (Mba), Business Administration And Management, General, Cum Laude

with Honors

Bachelor'S Degree, Business Administration And Management, General

Associate Of Arts (Aa), Computer Science