Management Skills:1. Fostered a data-driven culture in Citibank China's consumer business2. Led a team of 24 data analysts covering credit cards, personal loans, wealth management, insurance, and mortgage3. Responsible for data modeling, campaign optimization, MIS, collection analytics, data governance, and regulatory reporting (EAST/FBDR/IMAS)4. Collaborated with stakeholders to implement data strategyRevenue Growth and Credit Risk Control:1. Increased credit card digital approval rate with new income estimation approach from bureau data insights, contributed 25% new volume2. Reduced AML name screening false hit rate from 15% to 2.5% using text mining, increasing loan approval rates and reducing manual workload3. Partnered with telecom operators to increase wealth management customer conversion rate from 1.4% to 1.8%, achieving a 29% growth4. Developed a Next Best Product recommendation engine for mobile apps, offering tailored digital products5. Built an artificial neural network model with a 12% higher KS than logistic regression, improving loan conversion rate from 1.2% to 1.7%6. Used cluster analytics to better understand customer profiles and design relevant offers7. Proposed new collection strategies to avoid $4MM GCL in year 1Regulatory Reporting:1. Coordinated successful submission of EAST, FBDR, and IMAS reports, ensuring no regulatory findingsData Governance and Control:1. Established data governance processes, covering data quality monitoring and issue resolution2. Developed digital monitoring tools to detect operational risk exceptionsOperational Excellence:1. Automated 700+ regular reports for decision-making and operational purposes2. Developed real-time event triggers for customer experience and campaign optimization

Responsibilities:1. Tested data warehouse and campaign systems for credit card launch2. Established credit card analytics team to support business growth3. Developed team processes and procedures

Responsibilities:1. Focused on consumer finance products, including credit cards, personal loans, and insurance2. Managed projects, recruited, coached, and trained employees; led a team of 9 analysts3. Applied statistical tools to solve business problems and develop marketing strategies

Responsibilities:1. Managed R&D projects, including design, testing, and production