James Fry Email & Phone Number

Seattle, Washington, United States

Kirkland, Washington

Kirkland, Washington, United States

Greater St. Louis Area

I perform a very broad range of duties; the Service Desk is a combination of every level of support. I may start the day fixing a printer and end it installing and configuring a server at a customer site.Aside from user support, another critical part of my position is Linux engineering. I spend a large portion of my time supporting the Linux environment at.

Greater St. Louis Area

Monitored every aspect of the datacenter from cooling and power to bandwidth and servers. Helped customers install equipment in their cabinets and generated power and bandwidth graphs for them as requested. If alarms came up, I would communicate with the customer and engage the engineering escalation procedure. While in this position I also aided in.

Worked the helpdesk, performing a range of tasks both in and out of the datacenter. Learned and used many of the features in the Altiris software suite. Regularly interacted with employees in order to help solve their specific issues.

Ran and terminated copper and fiber network cable, and also installed network hardware such as access points and switches.