James Callan is a Content Strategist and User Experience Writer at Truss. He possess expertise in content strategy, copywriting, user experience, information architecture, editing and 26 more skills. Colleagues describe him as "During my time at Truss, James and I collaborated on a software development project. James has the ability to think about details that others might overlook. He utilizes this skill during user sessions to help them visualize workflows, identify opportunities, and consider unintended consequences. James is a great leader who values productive disagreement and ensures that the team considers multiple perspectives and the long-term impacts. He creates a safe space for his colleagues to… Show more" and "I've had the pleasure of working alongside James for years at Truss. James has chaired both the content guild and the facilitation guild, playing a key role in improving internal operations at Truss. His ability to adapt and his commitment to high standards made him a true partner to colleagues across engineering, delivery, product, and client partners. James has a pragmatic approach that brings balance to any team, particularly in the complex industry of government projects while… Show more"