Jim Taylor Email & Phone Number

Greater Salt Lake City Area

Senior manager responsible for all information services and the technology infrastructure to support it. Current accomplishments include:- Staffing and development of an IT delivery team- Use of a Cloud Computing infrastructure to reduce cost and scale quickly to support increased volumes- Use of Android technology to capture and validate data at the source - Implementation of processes and procedures built on controls required by banking clients- Implementation of a multi-company Help Desk

Engagements included: - Project management for the design and development of an Internet-based insurance futures market.- Development of a Strategic IT Plan using an outsourced and virtualized computing architecture- Guidance for a staff-augmentation company to transform itself into a value-added solution provider.- Strategic planning to enable a parts distributor capitalize on ‘Web 2.0’ technologies.

Responsible for all I.T. operations; including vision, strategic planning, budgeting, staffing, systems design and development, infrastructure, support, contracting and vendor management.Delivered I.T. services, that served over 4,000 employees located at ten mining locations and four administrative offices located throughout North America. Managed annual IT operating budgets of up to $20M, capital budgets ranging from $10-30M and over 150 internal staff, outsourced operations and consulting professionals from organizations like Accenture, Ernst & Young and KPMG. Redeployed many operations to outsourced partners that resulted in reducing the operating budget by 60% while substantially improving service levels.Successfully delivered projects of up to $24M on time and on budget, including one that lasted up 24 months and was staffed by over 100 individuals.

Responsible for establishing a technology vision, strategic planning, systems architecture, design, development, operations, budgeting, staffing and organization development, user support and vendor management.• Reduced the firm’s monthly financial closing process to two days through the implementation of an ERP suite of applications that substantially eliminated manual entries and duplication of efforts.• Improved revenue by $2M by providing an executive portal for timely and accurate information onattorney performance; enabling management actions to reduce average unbilled time by two weeks.• Led the firm into providing software-as-a-service to our clients by building a data warehouse andestablishing access for clients and their customers over the Internet. This project retained a key client and preserved revenue by enabling the client to remarket the system to their member(s).• Championed the use of networking to implement desktop computing which improved the attorney to secretary ratio from 1:1 to 3:1, saving $1M per year while increasing work product quality. • Managed an internal staff of 30 professionals.