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CERTIFIED IT Professional with over 15 years dedicated to customer service in a technical role, troubleshooting, maintaining and servicing small to mid-size business infrastructures. Extensive experience interacting, face-to-face and over the phone, identifying customer problems, determining and communicating a course of action for resolution. In pursuit of additional CompTIA, Cisco and Microsoft certifications; validating years of honed skills through an accredited, hands-on training program.
Glo Fiber Business
View- Website:
- glofiberbusiness.com
- Employees:
- 270
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Principal EngineerGlo Fiber BusinessMarysville, Oh, Us
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Network Engineering Manager At HorizonHorizon Network Partners Nov 2023 - Present -
Senior Network EngineerHorizon Jan 2021 - Mar 2024Grandview Heights, Ohio, United States -
Associate Network EngineerHorizon Network Partners Mar 2017 - Jan 2021Columbus, Ohio
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BakerMrs. Renisons Donuts Nov 2014 - Mar 2017Marysville, Oh• Communicate with customers to gain details on custom orders• Very detail oriented to ensure same quality product consistently
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Lead TechnicianJjt Computing Jun 2002 - Feb 2013Marysville, Oh• Software and hardware installation, maintenance, and support for SOHO locations
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Network AdministratorHomeless Empowerment Program Jul 2007 - Feb 2012Clearwater, Fl• Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations• Perform data backups and disaster recovery operations• Plan, coordinate, and implement network security measures to protect data, software, and hardware• Configure, monitor, and maintain email applications and virus protection software• Confer with network users about how to solve existing system problems with Client database• Coordinate with vendors and with company personnel to facilitate purchases -
Project ManagerRomanoff Technologies Jun 1999 - Jul 2001Gahanna, Oh• Delegate responsibilities, and spans of authority to project personnel of up to seven• Managed team of offices to facilitate network backbone installation of Westfield and Simon malls around the Continental U.S.• Worked with General Contractors and other trades on new construction sites to keep within time constraints and budget for network cabling and installation -
Project ManagerAdc Information Technologies May 1996 - Jun 1999Columbus, Ohio Area• Managed up to 20 employees on project execution, adherence to budget, schedule, and scope• Develop or update project plans for IT projects including: project objectives, technologies, systems, information specifications, schedules, funding, and staffing• Managed installation of School-Net project for Southeastern Ohio school districts to include network cabling in every classroom in accordance with state funded project requirements.• Developed ticketing system for newly formed service center as company grew to bridge gap between Computer Installation and Cabling Installation divisions.
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Installation TechnicianAdc Information Technologies May 1993 - May 1996• Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.• Install network cabling (Cat5, Cat5e, Multi-Mode Fiber) for small to medium sized businesses• Mid-level server support for small to medium businesses using Novell Netware and Windows NT Server• Trained end users on proper backup software use and tape storage and rotation for securing company information.
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Install TechnicianElectronic Merchant Systems Jul 1992 - May 1993Columbus, Ohio Area• Set up service for customers, installing, connecting, testing, or adjusting equipment.• Trained location personnel on proper use of credit card terminal operations and safety practices.• Correct system errors by making appropriate changes and rechecking the program to ensure that the proper communication between locations are produced.
James Goodwin Skills
James Goodwin Education Details
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My Computer CareerA
Frequently Asked Questions about James Goodwin
What company does James Goodwin work for?
James Goodwin works for Glo Fiber Business
What is James Goodwin's role at the current company?
James Goodwin's current role is Principal Engineer.
What is James Goodwin's email address?
James Goodwin's email address is ja****@****ers.org
What is James Goodwin's direct phone number?
James Goodwin's direct phone number is +161480*****
What schools did James Goodwin attend?
James Goodwin attended My Computer Career.
What skills is James Goodwin known for?
James Goodwin has skills like Windows Server, Internet Protocol Suite, Active Directory, Switches, Dynamic Host Configuration Protocol, Domain Name System, Microsoft Exchange, Windows 7, Microsoft Office, Structured Cabling, Fiber Optics, Vmware.
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