Completed Project
Completed Projects:Synovus BankBarclay CardCapital OneCiti BankHancock WhitneyMercury FinancialBMOUMB1FirstBankScotia BankRegions BankTruist BB&T
Nov 2011 - Mar 2024
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James Hall Email & Phone Number
Dynamic Program and Project Manager | Expert Implementation Consultant Driving Results with Precision and Efficiency
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Role
Dynamic Program and Project Manager | Expert Implementation Consultant Driving Results with Precision and Efficiency
Location
Jonesboro, Georgia, United States
Who is James Hall? Overview
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James Hall is listed as Dynamic Program and Project Manager | Expert Implementation Consultant Driving Results with Precision and Efficiency based in Jonesboro, Georgia, United States. AeroLeads shows a matched LinkedIn profile for James Hall.
James Hall previously worked as Completed Project at Tsys and Business Integration Consultant at Tsys. James Hall holds Bachelor'S Degree, Elementary Education And Teaching from Jacksonville State University.
Profile bio
About James Hall
Results-driven business professional with 25+ years of experience in steering multifaceted program and project endeavors, and employing advanced methodologies and cutting-edge technologies to drive project success. With over 12 years of background in the Fintech sector, specifically in the Cards and Payments industry. Seasoned leader acknowledged for business acuity, excellent communication, and negotiation skills. Highly motivated individual with the ability to quickly identify, focus, and execute pivotal priorities.Areas of Expertise:TS1 and TS2Cards and Payments System Implementation/IntegrationProject Management Data MigrationScope Definition/Management System Analysis People Management/Leadership Client/Vendor Relationship ManagementMatrix Leadership Issue Management/Risk Mitigation Project Delivery and Execution Conflict Management Business Processes Process Improvement Requirements Gathering Resource ManagementSales Support RFP Documentation
6 roles
James Hall work experience
A career timeline built from the work history available for this profile.
Business Integration Consultant
Participated in project planning, scheduling, and coordination. Documented and tracked risks and worked with development teams to resolve issues. Created user guides and documentation.• Elicited, analyzed, and documented requirements and functional specifications as needed. Led IT projects from conception to completion through internal and external resources. Served as a liaison between business users, and technical teams.• Collaborated with technical teams, vendors, and Business stakeholders to ensure impediments were removed, and delivered effective projects. Participated in peer reviews/inspections for business requirements, estimates, and specifications.• Created detailed business requirements documents, project charters, and other analysis documentation to facilitate IT project management and IT product and program development teams in understanding, scheduling, and tracking product development projects. Provided guidance on performance/productivity issues and innovative solutions.• Participated in project planning, scheduling, and coordination. Documented and tracked risks and worked with development teams to resolve issues. Created user guides and documentation. • Elicited, analyzed, and documented requirements and functional specifications as needed. Led IT projects from conception to completion through internal and external resources. Served as a liaison between business users, and technical teams. • Collaborated with technical teams, vendors, and Business stakeholders to ensure impediments were removed, and delivered effective projects. Participated in peer reviews/inspections for business requirements, estimates, and specifications. • Created detailed business requirements documents, project charters, and other analysis documentation to facilitate IT project management and IT product and program development teams in understanding, scheduling, and tracking product development projects.
Jan 2018 - Jan 2024
Associate Project Director
Provided as well as guided team members on client education on system functionality to include: Gathering requirements, preparing documentation, testing and making formal presentations.Analyzed data to make recommendations for client configuration setting while collaboration with technical teams to document requirements.Performed validation to ensure that client data was converted correctly from legacy systems.Collaborated with senior level management to help set department vision, goal and strategy. Responsible for coaching and developing multiple direct reports.
Nov 2011 - Jan 2018
Assistant Financial Center Manager
• Surpassed the target of 95%, through the delivery of quality customer service vital to sustaining and growing accounts. Earned the Customer Service of the Year Award with an average score of 98% on customer service shops.• Generated high-volume growth and revenue by managing and maintaining bank product and service sales initiatives.• Engaged in Human Resources operation functions, such as leading ongoing teller training, evaluating performance, and providing guidance/mentoring, while directing a team of 8 tellers.
Jan 2009 - Feb 2011
Financial Center Manager
• Propelled branch objectives for lending, checking accounts, and profitability by building productive relationships with managers, employees, industry peers, and customers.• Achieved annual goals, devised business action plans, conducted compliance audits, and maintained exceptional customer service while managing a broad scope of daily operations.• Directed and coordinated all staffing services of recruiting, hiring, scheduling, and personnel terminations to optimize workforce efficiency.
Apr 2003 - Jan 2009
Asset Team Manager
Sears Regional Credit Card Operation Centers
• Developed 12-15 high-performing associates in handling accounts 4-5-month delinquent: Attained the top ranking in the nation for the High-Risk Department as the High-Risk Team Manager.• Crafted a 90-day training program for the Sears Intern Department while supervising developmental training.• Designed and enforced an incentive plan aimed at promoting optimal performance with Senior Managers.• Handpicked to lead a 15-member Loss Control Team and collection of delinquent accounts ranging from $500k to $1M.
Mar 1998 - Oct 2002
2 education records
James Hall education
Bachelor'S Degree, Elementary Education And Teaching
Associate Of Science - As, Elementary Education And Teaching
Northwest Shoals Community College
FAQ
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What is James Hall's role at their current company?
James Hall is listed as Dynamic Program and Project Manager | Expert Implementation Consultant Driving Results with Precision and Efficiency.
Where is James Hall based?
James Hall is based in Jonesboro, Georgia, United States.
What companies has James Hall worked for?
James Hall has worked for Tsys, Chase, Washington Mutual Bank, and Sears Regional Credit Card Operation Centers.
How can I contact James Hall?
You can use AeroLeads to view verified contact signals for James Hall, including work email, phone, and LinkedIn data when available.
What schools did James Hall attend?
James Hall holds Bachelor'S Degree, Elementary Education And Teaching from Jacksonville State University.
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