Jim Harvey Email & Phone Number

Westborough, Ma

Responsible for two learning and development teams, one focused on leadership development, the other on business and systems training. Supported 17,000-employee global business unit. Teams developed and delivered talent development services to both internal and external clients. Internal customers ranged from senior executives to entry-level employees. Consistently exceeded client expectations, receiving the highest performance ratings year over year.

Westborough, Ma

Led Learning and Development for 4,500-employee division of PNC Bank, supporting 9 distinct business units. Managed $4 million budget and staff of 29, including 3 Directors. Partnered with senior business leaders and Human Resources to develop strategic development plan. Responsibilities included sales, leadership, operations and technology training. Delivered innovative solutions to provide clients with groundbreaking, best-in-class service.

Westborough, Ma

Created the first leadership and professional development function for PFPC, a 4,000-employee subsidiary of PNC Bank. Recruited a team of 12 professionals with a primary focus on building and delivering in-house training and team development services. Formally recognized for two different projects by senior leadership for providing best-in-class programs and services that had a direct impact on employee performance and development and internal client service.

Master'S Degree, Organizational Communications

Bachelor'S Degree, Communication