James Hardy Email & Phone Number

Portsmouth, England, United Kingdom

Portsmouth, England, United Kingdom

Internal IT AuditAD Tidy UpInternal resource support

Newbury

TelecommunicationsPosition: Cloud Infrastructure Demand ManagerDuration: 30/09/2019 - PresentJob Description: Lab delivery and demand management o Lab delivery and project management o Lab Capacity Management o Lab Governance and RAID Log management o Manage maintenance and licence renewals relating to labs infrastructure. o Project Support for Cloud Infrastructure management teamKey Skills: Project Management, Project Admin, Management Reporting, Delivery Management, Capacity Management, Excellent Communication and data gathering skills.

London, United Kingdom

TelecommunicationsPosition: Project SupportDuration: 04/12/2017 – 30/09/2019Job Description:• Supporting the SOS Programme o RAID quality assurance. o Data manipulation and report distribution. o Holiday and absence tracking. o Admin tasks such as managing on boarding of new starters and exiting of leavers, plus the extensions of expiring contracts.• ACG Migration Project o Supporting PM reports with planning o Creating daily management reports o Supporting the Migration team with all manner of tasks including communications and data gathering. o Adhoc support requests• VF-UK and Legacy Windows 2003 Server project o Tracking and reporting of legacy Windows 2003 server decommissioning. o Creating fortnightly stakeholder project update report o Supporting technical staff with data gathering.Key Skills: Project Planning support, Project Admin, Management Reporting, Migration Support, Excellent Communication and data gathering skills.

London, United Kingdom

Position: Asset Manager (Win10 Refresh project).• Responsible for all aspects of the asset control. • Ensuring chain of custody and reporting of all assets is accurate and daily updated. • Coordinate with all Engineering, Build and Deployment staff to ensure assets are secure and provisioned to schedule. • Responsible for scheduling collections, deliveries, manifests, and import/export compliance documentation.• Arranging access and providing location details for Visa sites.• The Goods-in/out process.• Adisa standards – compliance.• Asset tracking processes.• Tracking movement of customer assets – audit trail.• DOA testing and replacement processing.• Asset tagging standards.• Stock checksKey Skills: Project planning and delivery. Good analytical skills and able to interpret the data ensuring excellent Asset Management. Excellent communication and organisational skills. Reporting. Good presentation skills. Reasoned decision making. Excellent team management skills.

London, United Kingdom

Banking - (HP Enterprise Services)Position: Decommission Manager• Responsible for the secure & compliant decommissioning of Physical & Virtual Servers, SAN Storage, Network devices and Databases in a Datacentre environment, ensuring the client base is constantly well informed, engaged with for approvals and that all due diligence adhered to.• Analysing data from clients CMDB.• Scheduling decommissions under Change Request.• Providing reporting and updates to decommission schedule.• Liaising with clients to gain approvals• Engaging with Change Management & Change Advisory Boards (CABs)Key Skills: Project Management, Stakeholder Management, Project Planning & Delivery, ServiceNow experience. A sound understanding of UNIX OS versions, Wintel OS versions and Database OS versions. Good analytical skills and able to interpret the data ensuring the compliant decommission of the infrastructure.

Home Based

Charged with taking ownership of all decommissions and disposals across the estate including continuous improvement of the TSL decommission process.• Provided asset management support for patching schedules across the estate.• Worked on Asset Management Process Improvement.• Provided capacity management support for the entire estate.Change Management (Revised and improved decommission change model).Managed the delivery of Tivoli Network Management Solution (Tivoli Network Performance Manager, Tivoli Network Manager, Tivoli Netcool/Omnibus).Managed the delivery of WM programme Reduction Work stream required to execute the decommissioning of identified IT infrastructure as per the TSL / EE Transformation Contract with target volumes of C5400 OSi’s in 3 years.

The Sir Michael Perry Technology Centre, Feltham

Managed the Data Centre hardware environment controlling access for 3rd parties and maintenance personnel.Provide 1st line support for IBM and Compaq Hardware and OSEnsure all incidents are correctly dealt by the team.Mentoring new staff to enable them to achieve the best of their abilities following the process and procedures of the department.Performed Administration tasks including leave performance reviews.Worked upon project to transfer Operations from Guildford (Linde) to MPC (T-Systems Ltd).