James Scott Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Gold Coast, Queensland, Australia

Gold Coast, Queensland, Australia

GenesysGenesys Cloud is a suite of cloud services for all grade communications, collaboration and contact centre management. Genesys is a global company with over 10,000 employees and made $2 billion in total revenue for 2023.Key Achievements • Increased sales revenue by 11% year on year.• Successfully built and maintained robust relationships with clients, resulting in 97% retention.• Promotion from Sales Development Representative to Account Executive.• Award for most new logos 2023 (11).Responsibilities• Develop a deep understanding and expertise in the Insurance sector and the Queensland cross-industry market, providing tailored solutions that met specific existing client needs.• Collaborate with existing customers to understand their challenges, organisational goals, personal objectives, and project risks, developing Mutual Action Plans (MAPs) to achieve mutually beneficial outcomes.• Establish and nurture business stakeholder relationships at executive (C-suite), VP, and management levels.• Orchestrate the entire sales cycle, from sourcing new business in the Insurance and cross industries, working closely with Solution Consultants (pre-sales) to demonstrate Genesys Cloud, providing quotes, proposals, and successfully closing opportunities.• Participate in industry events to gain insights into customer activities, market trends, and to enhance customer relationships.• Conduct account mapping and strategic planning to identify key opportunities, ensuring the maintenance of accurate pipeline and forecast management.• Utilise various software tools including Salesforce, Microsoft Teams, Microsoft Office, Tableau, Zoom, Clari, and Trello.

Sydney, New South Wales, Australia

Key Achievements• Promotion to Account Executive• 2 quarters of hitting 120% of target• Onboarding new SDR’s Responsibilities• Identify and research potential leads and accounts through various channels such as LinkedIn, company databases, and industry events.• Initiate contact with potential customers through cold calls, emails, and social media messages to introduce the company's product or service and qualify leads.• Assess the needs, challenges, and fit of potential prospects to determine if they are a good fit for the company's solution.• Schedule appointments, demos, or meetings for Account Executives with qualified leads.• Track and manage leads through the sales pipeline, updating CRM systems with relevant information, and ensuring accurate and timely communication with sales team members.• Work closely with Account Executives, Sales Managers, and Marketing teams to align on strategies, share insights, and optimize lead generation efforts.• Stay informed about industry trends, competitor offerings, and product updates to effectively communicate value propositions and handle objections.• Monitor key performance indicators (KPIs) such as number of calls, emails, appointments set, and conversion rates to measure and improve sales effectiveness.

Sydney, Australia

Key Achievements • $400,000 in new business• Training & helping onboard new staff• 2nd in company pool tournament & 1st in table tennis tournamentResponsibilities• Helping people get jobs. Working with clients to understand what personas/candidates they were looking for and tailoring a campaign to meet the necessary requirements to find the right people to join their organisation.• First point of contact for clients, handling inquiries, challenges, and campaign updates with personalized solutions, ensuring high client satisfaction.• Secured 400k in new business by identifying opportunities and effectively communicating Indeed’s values.• Build and maintained strong relationships, leading to client retention and additional product adoption.• Conduct face-to-face and video meetings to showcase Indeed’s features to clients.• Regular follow-ups with clients to evaluate and optimize campaign performance.• Experience with Salesforce, Word, Excel, PowerPoint, Clear Slide.

Sydney, Australia

Key Achievements• 524k in revenue over 18 months• Topping sales board with 78k• Average of 30k per monthResponsibilities• Proactively identify and generate new business opportunities through targeted outreach, market research, and networking.• Research and qualify potential clients to understand their needs, challenges, and opportunities for Liquid Learning's services.• Build and maintain strong relationships with prospects and clients through effective communication, presentations, and meetings.• Understand Liquid Learning's products and services thoroughly to effectively communicate their value proposition and tailor solutions to meet client needs.• Manage a sales pipeline and CRM system to track leads, opportunities, and sales activities, ensuring accurate forecasting and reporting.• Collaborate with internal teams to develop compelling proposals, presentations, and quotes that address client requirements and objectives.• Negotiate contract terms and pricing to secure new business, and effectively closing deals to achieve revenue targets.• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and maintain a competitive edge.• Work closely with marketing, sales, and product teams to align on strategies, share insights, and leverage resources for business development initiatives.• Ensure high levels of customer satisfaction by providing exceptional service, addressing client concerns, and facilitating smooth transitions to implementation or delivery teams.

Sydney, Australia

Key Achievements• Highest seller of Powerade, Sparkling Water & Ice Tea two months in a row• 95% & 103% to targetResponsibilities• Visit assigned retail outlets/convenience stores, and other points of sale to ensure Coca-Cola products are properly stocked, merchandised, and promoted.• Build and maintain strong relationships with store managers, owners, and staff to maximize product visibility, availability, and sales opportunities.• Execute merchandising plans and promotional activities in-store, such as setting up displays, signage, and product placements to attract customers and drive sales.• Monitor product inventory levels, identifying out-of-stock or low-stock situations, and coordinating replenishment orders.• Meet or exceed sales targets, volume quotas, and distribution goals for assigned territories or routes to contribute to overall business objectives.• Plan efficient daily routes and schedules to maximize productivity, minimize travel time, and ensure all assigned accounts are visited within designated time frames.