James "Jim" Lucas Email & Phone Number

Irving, Texas, United States

Irving, Texas, United States

Irving, Texas, United States

Dallas-Fort Worth Metroplex

Seeking an IT support or Facilities Management position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through. I can make a difference for you.

Denton, Texas

- Manage IT, Facility and Custodial Staff- Provide technology ans resource support for all programs and campus activities- Fulfill minimum licensing requirements- Oversee maintenance and repairs of all technology, facilities, grounds, landscaping and equipment- Management of telecommunications, including installation of telecommunications systems- Management of computer and software systems support- Manage energy usage and conservation programs- Maintain vendor relationships - Perform technology, facility plant equipment obsolescent planning, budgeting and replacement- Perform environmental hazard management/planning and remediation

Dallas/Fort Worth Area

Seeking a role in database, infrastructure or application development/support. Generate ideas/ methods to increase system stability, productivity and meet or beat timelines. Reduce system incidents, downtime, and decrease operational costs.

Plano, Tx

• Supervised and manage 2 fulltime and 2 contract SQL Server Database Developers/Administrators and 2 Infrastructure team members. Managed the relationship with outsourced SQL Server Database Administration and hosted production environment vendors.• Managed MS SQL Server Administration on approximately 6 prod/dev SQL Server instances (230 databases). The largest being approximately 500 Gigabyte using MS SQL Server 2012 enterprise.• Project Lead on HMA Integration of Gaffey AlphaCollector – This is integration between a large hospital system and the AlphaCollector application via secure file transfer and change auditing.• Project Lead on Gaffey AlphaCollector (4.0) – This is the complete redesign of the current AlphaCollector application to include multitenancy, scalability, stability and HIPPA compliance.• Project Lead for Internal Phone Systems replacement – replacing an out of support, limited feature set phone system with a more robust and less expensive solution.• Implemented WSUS for PC Lifecycle Management – installed/configured WSUS to provide both PC and Server Patching.• Project Lead in implementing ITIL methodologies with Incident and Request Management. Planned and outlined Change Management scheduled for end of Q1 2014.• Created new policies and procedures as relavant to supported database and server environments. This included Data Governance, data encryption/decryption (live and at rest) to support HIPPA compliance.

Tempe, Az

• Supervised and manage 4 fulltime Sybase/SQL Server Database Administrators and 8 Shared Services team mates. Managed the relationship with offshore after hours support team of approximately 44 people.• Managed MS SQL Server Administration on approximately 122 prod/qa/dev SQL Server instances (1282 databases). The largest being approximately 1.5 Terabyte using MS SQL Server 2008.• Planed virtualization of SQL Server 2012 for new applications and upgrades.• Reduced SQL Server database downtime by implementing Science Logic (in proof of concept) and database specific diagnostics tools such as ApexSQL/Primal tools.• Project Lead on Service Desk Replacement Project – replacing 11 service desk tools with one global solution.• Project Lead for Systems Event Manager replacement – replacing a high cost, limited feature set tool with a more robust and less expensive solution fpr our Managed Services group.• Project subject matter expert (SME) for PC Lifecycle Management replacement – replacing an estimated 8 tools with one global solution.• Project Lead in implementing ITL methodologies with Change Management im place and Incident/Problem Management scheduled for end of Q3 2012.• Project Lead for bringing offshore support inhouse and finding “new” homes for all outsourced work streams.• Created new policies and procedures as relavant to supported database environments. This included Data Governance, data encryption/decryption (live and at rest), and master data management (in process).• Recognized for powerful communications skills, handle high-pressure situations in a professional and effective manner and use strong computer skills in daily activities.

• Supervised and managed up to 8 fulltime Oracle/SQL Server Database Administrators and 3 contractors in development, quality assurance and production environments.• Hands-on Oracle Database Administration (10%) on approximately 26 production and 20 dev/st/ut Oracle instances. The largest instance being Enterprise Data Warehouse at 2.7 Terabyte using Oracle 10g (10.2.0.4).• Hands-on MS SQL Server Administration (50%) on approximately 44 production and 27 dev/ut/st SQL Server instances (826 databases). The largest being approximately 570 Gigabyte using MS SQL Server 2005.• Consolidated SQL Server production environment from approximately 16 Unisys Servers to 6 Dell R900’s/2950’s• Reduced Oracle/SQL Server database downtime by implementing CA Unicenter server and database specific (Insight) per industry standards.• Coordinated major effort to implement Confio Ignite Database Performance tool for both Oracle and SQL Server.• Created new policies and procedures as relavant to supported database environments. This included Data Governance, data encryption/decryption (live and at rest), and started master data management.• Consolidated Oracle Database Server environment from 10 Sun Servers to 2 IBM P570’s• Reduced Oracle annual maintenance by $2.1 million by implementing IBM Power 6 servers and processor based licensing.• Recognized for powerful communications skills, handle high-pressure situations in a professional and effective manner and use strong computer skills in daily activities.

• Supervised and managed 4 fulltime Oracle/SQL Server/DB2 Database Administrators and 2 contractors in development, quality control and production environments.• Hands-on Oracle Database Administration on approximately 60 production and 120 dev/st/ut Oracle instances. The largest instance being Ryder Online at 160 Gigabyte using Oracle 9i (9.2.0.4).• Hands-on MS SQL Server Administration on approximately 30 production and 50 dev/ut/st SQL Server instances. The largest being approximately 125 Gigabyte using MS SQL Server 2005.• Reduced Oracle/SQL Server Database Administrators work time by instituting on-call process• Reduced Oracle/SQL Server outages by developing preventative and restoration maintenance process and procedures. • Coordinated major effort to implement Oracle Enterprise Manager.• Conducted training, offering technical assistance for new or less experienced team members.• Effectively interpreted and followed all policies/procedures.• Reduced Oracle annual maintenance by $1.2 million • Recognized for powerful communications skills, handle high-pressure situations in a professional and effective manner and use strong computer skills in daily activities.

• Supervised and managed 3 Oracle Database Administrators, 3 Web Administrators and 3 contractors in development, quality control and production environments.• Hands-on Oracle Database Administration on approximately 30 Oracle instances. The largest instance being the data warehouse at 425 Gigabyte using Oracle 8i (8.1.7).• Hands-on Administration of 60 corporate web servers (50 with IIS 5.0 and 10 with IIS 4.0).• Reduced Oracle System downtime by insuring proper preventative maintenance practices and monitoring of all Oracle Instances.• Coordinated major effort to consolidate web sites and reduce total number of physical servers; and re-established excellent working-relations with Network Engineering, following a period of friction.• Conducted training, offering technical assistance for new or less experienced team members.• Effectively interpreted and followed all policies/procedures.• Recognized for powerful communications skills, handle high-pressure situations in a professional and effective manner and use strong computer skills in daily activities.

• Duties include Oracle, Sybase, Progress, and Microsoft SQL Server Database Administration on approximately 35 corporate systems. These hardware systems were Compaq Proliants and HP 9000 V, N, K, L, J, and D series.• Reduced Oracle start/stop, and backup times by performing all tasks in parallel.• Increased availability of Oracle instances by instituting hot backup process and procedures.• Reduced management report time overall by 50 percent and increased product forecasting by creating corporate Data Warehouse in Sybase Version 10 and later converting it to Oracle 7.3.4.4.• Recognized for powerful technical skills, handle tense situations in a professional and effective manner and use strong troubleshooting skills in daily activities.

It Security Professional, Computer And Information Systems Security/Information Assurance

Certification --------------------------------------------------------------------------------------- Certification Date.

Bs, Mis, 3,9

Activities and Societies: Veterans Assistance

Working Toward Bachelor Of Science, Mathematics And Computer Science

Activities and Societies: Math Geeks