James Washington Email & Phone Number

Greensboro, Nc, Us

Asheville, North Carolina, United States

West Palm Beach, Florida, United States

Palm Beach Gardens, Florida, United States

As the Store Manager I am responsible to inspire, motivate, lead and develop an entire store team. I provide leadership and direction to the store staff and successfully champion business strategies, vision and values. Impacting the overall bottom line by maintaining optimal staffing levels, recruiting, hiring, educating, and motivating a team of brand advocates who in turn inspire the customer. Setting the example for customer engagement that exceeds industry standards. I am also responsible to maximize the stores profitability by controlling expenses, protecting company assets, and ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed. My store environment promotes youth culture connectivity and creative self-expression.

Miami Beach, Florida, United States

Miami Beach, Florida, United States

Drove Store Sales through a customer first mindset. Taught and coached behaviors to build confidence enabling a high-performing team to consistently delivered best in class customer experience. Analyzed results, identify opportunities and make decisions to drive sales. Recruited, hired, onboarded and trained sales associates and key holders. Provided performance feedback and ongoing development to members of the store team. Led the implementation and execution of SOP and initiatives to maximize customer satisfaction and business efficiencies. Managed multiple store departments and executed merchandise placement per company guidelines and to drive business.

Operation Enduring Freedom Veteran

Construction Management

Urban Studies/Affairs