LEADERSHIP PROFILE: Operations | Strategic Planning | Collaboration | Facilitation | Excellent Customer SkillsResults driven professional with more than 20 years of progressive leadership experience and a track record of architecting, developing, and delivering leading edge, innovative and growth-oriented strategies. Demonstrated success in developing talent, leading high performing teams, forecasting, maintaining, and delivering measurable results. Forward thinking, natural team player with exceptional interpersonal skills and the ability to lead diverse teams to shape change and communicate overall vision in organizations. PROFILE HIGHLIGHTS: * Oversee all operations for five individual manufacturing facilities - 475 employees* Identify, improve, and maximize overall customer experience* Thrive in challenging, dynamic, and fluid environments, while remaining customer-and results-focused* Mentor, train and cultivate, individual plant teams to align organizational goals* Continually evaluate, communicate, and report on key performance indicators

Provide lean manufacturing and continuous improvement support for a leading global printer and media channel integrator. Oversee a multi-million manufacturing operation consisting of three departments and 120 employees with responsibilities spanning across safety, 6s, change management, labor planning, inventory controls and team coordination. Champion of multiple business initiatives focused on improving productivity, realizing manufacturing synergies, and incorporating lean manufacturing techniques into the daily operations.

Responsible for meeting and exceeding customer’s expectations through superior customer service, scheduling, process and workflow improvements in order to add value to the overall Imaging process of each account.Liaised between customers and the Quad Graphics network; built trusting relationships with each customer and developed an acute understanding of their needs and expectations.

Responsible for collaborating with a client base with over $1M in revenue. Collaborated with catalog and publishing customers to successfully execute a wide-array of projects and provided routine updates to company leadership on key customer milestones, deliverables and other operational matters. Applied the beginnings of Lean Manufacturing techniques through work group cell structure and process improvement.