James Mooney Email & Phone Number

As Talent Source Manager, I utilize various resources to source candidates for employers hiring in the Health Care Industry. This saves employers the time, expense, and hassle of sifting through many sources of large numbers of candidates by having the preliminary search process completed, so they are provided with a focused pool of qualified candidates who match the employer’s requirements and search specifications.

Provide exceptional customer service to sales team, employers and job seekers via telephone and email by understanding and resolving needs promptly. Represent the company at trade shows and professional conferences, providing onsite sales and support to users in a professional manner. Promptly read and address incoming email inquiries from clients and candidates, responding or delegating to appropriate sales or service person. Daily use of General User Interface (GUI) and Salesforce to… Show more Provide exceptional customer service to sales team, employers and job seekers via telephone and email by understanding and resolving needs promptly. Represent the company at trade shows and professional conferences, providing onsite sales and support to users in a professional manner. Promptly read and address incoming email inquiries from clients and candidates, responding or delegating to appropriate sales or service person. Daily use of General User Interface (GUI) and Salesforce to communicate with clients and keep records. This require time management and attention to detail in a fast paced environment. Show less

Provided support to Bank of America processing there fraud claims. Issued credit to cardholders and built cases for each cardholder fraud claim. Had to comply with federal regulations and VISA timeframes for each case. Worked with multiple systems. This job requires time management and the ability to be good with details. It also requires an analytical mind in order to deal with each incoming case.

Provided high level security to financial buildings. Was required to clear alarms and make sure other officers got breaks on time. This required efficient time management skills and a willingness to work with other

Provided operational support for high-volume call center that serviced multiple financial institutions nationwide. Fraud monitoring for financial institutions and theirs clients. Answered any questions a cardholder might have. This required the ability to keep many things confidential. Also required the ability to focus and maintain constant professionalism.