Jim Petrolla
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Jim Petrolla Email & Phone Number

Head of Customer Success and Account Management at Caddy
Location: Columbus, Ohio Metropolitan Area, United States 12 work roles 3 schools
1 work email found @zimmerbiomet.com 1 phone found area 440 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email j****@zimmerbiomet.com
Direct phone (440) ***-****
LinkedIn Profile matched
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Current company
Caddy
Role
Head of Customer Success and Account Management
Location
Columbus, Ohio Metropolitan Area, United States
Company size
51 employees

Who is Jim Petrolla? Overview

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Quick answer

Jim Petrolla is listed as Head of Customer Success and Account Management at Caddy, a company with 51 employees, based in Columbus, Ohio Metropolitan Area, United States. AeroLeads shows a work email signal at zimmerbiomet.com, phone signal with area code 440, and a matched LinkedIn profile for Jim Petrolla.

Jim Petrolla previously worked as Account Manager - Mid Market at Pandadoc and Business Development Consultant at Lucidworks. Jim Petrolla holds Bachelor Of Science, Business Administration from Westminster College (Pa).

Company email context

Email format at Caddy

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{first_initial}{last}@zimmerbiomet.com
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AeroLeads found 1 current-domain work email signal for Jim Petrolla. Compare company email patterns before reaching out.

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Profile bio

About Jim Petrolla

With over nine years of experience in sales and account management, I am a skilled professional with expertise in developing and nurturing long-lasting customer relationships that drive sales growth. My experience includes managing a diverse portfolio of over 25 accounts in the healthcare sector, generating $9+ million in annual revenue. I am adept at achieving quotas through cross-selling, upselling, and new business development while serving as a subject matter expert providing product training and demonstrations. At Lucidworks, I led outbound efforts for the Springboard business unit and successfully sourced a potential ARR of $1.35 million within eight months. I exceeded quota expectations in two out of three quarters, ensuring a steady pipeline. I am a natural communicator, with excellent presentation skills and an ability to quickly build rapport with customers.Expertise: Client Retention, Renewals, Expansion Sales, Training, Product Feedback, Sales, Product Advocate, Quota Achievement, Account Management, Contract Negotiation, Upsells, Outbound Prospecting, Communication

Listed skills include Sales Operations, Leadership, Time Management, Microsoft Office, and 15 others.

Current workplace

Jim Petrolla's current company

Company context helps verify the profile and gives searchers a useful next step.

Caddy
Caddy
Head of Customer Success and Account Management
Columbus, OH, US
Website
pandadoc.com
Employees
51
AeroLeads page
Company profile
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12 roles · 17 years

Jim Petrolla work experience

A career timeline built from the work history available for this profile.

Head Of Customer Success And Account Management

Caddy

Columbus, OH, US

Account Manager - Mid Market

Current
Pandadoc

San Francisco, California, US

Mar 2023 - Present

Business Development Consultant

Lucidworks

San Francisco, California, US

  • Part of the team dedicated to bringing Lucidworks' latest software solution, Springboard, to market.Springboard allows companies to easily manage the search experience on their website. Remember the easy button? Yeah.
  • Prospect into companies within B2B software, Higher Education, Health Care, Consumer Services, and Finance verticals
  • Lead creation and development of messaging and cadences for Springboard outbound efforts (if you don't like gifs I apologize in advance)✭ highest open rate and reply rate amongst team- Created and launched the most.
  • Build rapport and relationships with prospective customers through qualification calls✯ the highest rate of converted opportunities✯ Sourced $1.35M potential ARR - October '21 - June '22
  • Strategize target accounts and coordinate outreach strategy with Account Executives
  • Participate in industry events for ongoing skill development (JB Sales, 30 Minutes to Presidents Club, Tenbound, and plenty of others. Can never have enough resources)✭ Achieved and exceed quota expectations in 2 out.
Jul 2021 - Jan 2023

Account Executive

Zimmer Biomet

Warsaw, Indiana, US

  • Managed a portfolio of 25+ accounts comprised of hospitals and healthcare systems in Youngstown, Ohio, and Western, PA that generated $9+M in annual revenue
  • Built and Maintained strong relationships with Hospital Administrators, VPs of Purchasing, Clinical Directors, and Surgeons
  • Performed new business development of a variety of medical device products including orthopedics, trauma, and sports medicine. Provided training and demonstration regarding the proper use of the products
  • Consistently exceed quota by closing new business, upselling, and cross-selling while serving as a product advocate and subject matter expert
  • Ensured a high rate of customer success and overall client retention. Juggling multiple client needs each day.
  • Exceeded quota through 444% increase in total sales within assigned hospital accounts from 2015- 2019
May 2013 - 2021

Member

Hypcccycl

New York, US

HYPCCCYCL is an invite-only, professional community where top B2B revenue leaders cross-train their GTM skills with VCs.

Jan 2020 - 2020

Member

Revgenius

New York, US

RevGenius is a group of revenue-generating sales and marketing professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family!

2020 - 2020

Podcast Host

Your Detour Podcast

Your Detour interviews successful entrepreneurs, business leaders, physicians, artists, and many others that have found their way to success by taking a detour or two along the way. Through this podcast, listeners will have the opportunity to hear and learn from the experiences of others. Not everyone takes a traditional route to success, and we hope these.

2020 - 2020

Junior Representative

Biomet
Aug 2011 - May 2013

Sales Representative

Seeley Medical

Andover, OH, US

Jun 2010 - Sep 2011

Sales Support Representative

Seeley Medical

Andover, OH, US

Dec 2009 - Jun 2010

Sigma Nu Epsilon Psi (Westminster College) President

Westminster College

New Wilmington, PA, US

Nominated for National Man of the Year by Regional Leadership Consultant and Head of Inter- Fraternity Council.- This award recognizes the individual who has demonstrated excellence in the area of Leadership. Only 5-10 nominations are awarded each year, Nationally

2009 - 2010 ~1 yr
Team & coworkers

Colleagues at Caddy

Other employees you can reach at pandadoc.com. View company contacts for 51 employees →

EK Elena Khlimankova Elena Khlimankova Colleague at Caddy Lisbon, Lisbon, Portugal, Portugal View → RT Richa Tiwari Richa Tiwari Colleague at Caddy Hyderabad, Telangana, India, India View → BF Brittany Farnham, Pmp 🇺🇦 Brittany Farnham, Pmp 🇺🇦 Colleague at Caddy Tampa, Florida, United States, United States View → NV Nasta Varchenia Nasta Varchenia Colleague at Caddy Warsaw, Mazowieckie, Poland, Poland View → AM Alexander Matiugin Alexander Matiugin Colleague at Caddy Minsk, Belarus, Belarus View → VS Veranika Sabiashchanskaya Veranika Sabiashchanskaya Colleague at Caddy Warsaw, Mazowieckie, Poland, Poland View → DG David Garske David Garske Colleague at Caddy Greater Minneapolis-St. Paul Area, United States, United States View → IG Inés González Inés González Colleague at Caddy Oeiras, Lisbon, Portugal, Portugal View → DJ Dave John Deocampo Dave John Deocampo Colleague at Caddy Tarlac City, Central Luzon, Philippines, Philippines View → OK Olga Khamitsevich Olga Khamitsevich Colleague at Caddy Georgia, Georgia View →
3 education records

Jim Petrolla education

Bachelor Of Science, Business Administration

Westminster College (Pa)

Certificate, Sales Enablement

Hubspot Academy

Am Discovery Expert

Pandadoc Learning Academy
FAQ

Frequently asked questions about Jim Petrolla

Quick answers generated from the profile data available on this page.

What company does Jim Petrolla work for?

Jim Petrolla works for Caddy.

What is Jim Petrolla's role at Caddy?

Jim Petrolla is listed as Head of Customer Success and Account Management at Caddy.

What is Jim Petrolla's email address?

AeroLeads has found 1 work email signal at @zimmerbiomet.com for Jim Petrolla at Caddy.

What is Jim Petrolla's phone number?

AeroLeads has found 1 phone signal(s) with area code 440 for Jim Petrolla at Caddy.

Where is Jim Petrolla based?

Jim Petrolla is based in Columbus, Ohio Metropolitan Area, United States while working with Caddy.

What companies has Jim Petrolla worked for?

Jim Petrolla has worked for Caddy, Pandadoc, Lucidworks, Zimmer Biomet, and Hypcccycl.

Who are Jim Petrolla's colleagues at Caddy?

Jim Petrolla's colleagues at Caddy include Elena Khlimankova, Richa Tiwari, Brittany Farnham, Pmp 🇺🇦, Nasta Varchenia, and Alexander Matiugin.

How can I contact Jim Petrolla?

You can use AeroLeads to view verified contact signals for Jim Petrolla at Caddy, including work email, phone, and LinkedIn data when available.

What schools did Jim Petrolla attend?

Jim Petrolla holds Bachelor Of Science, Business Administration from Westminster College (Pa).

What skills is Jim Petrolla known for?

Jim Petrolla is listed with skills including Sales Operations, Leadership, Time Management, Microsoft Office, Orthopedic, Program Management, Medical Devices, and Account Management.

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