James Provo Email & Phone Number

Waltham, Massachusetts, United States

Scrum Master (2022 - Present) • Ownership of daily stand-ups, retrospectives, sprint reviews and sprint planning sessions. Leverage JIRA and Confluence for project and document management.• Lead scrum teams developing applications for on premises, cloud, and Hybrid, with offshore and local members.• Facilitate input and team interactions; ensure communication of scope and requirements changes throughout the team • Ensure outcomes are defined, understood and achieved for the… Show more Scrum Master (2022 - Present) • Ownership of daily stand-ups, retrospectives, sprint reviews and sprint planning sessions. Leverage JIRA and Confluence for project and document management.• Lead scrum teams developing applications for on premises, cloud, and Hybrid, with offshore and local members.• Facilitate input and team interactions; ensure communication of scope and requirements changes throughout the team • Ensure outcomes are defined, understood and achieved for the Scrum meetings• Management of the backlog, ensuring Scrum process standards, and stakeholder conditions of acceptance are defined, understood and team is in agreement.• Foster knowledge sharing and assist with creation and delivery of best practices documentation.• Work with Product Owners, Developers, and QA to remove obstacles that may impede successful sprint delivery.• Report on productivity, velocity, and when milestones will be achieved. Show less

Waltham, Ma 02451

Lionbridge Technologies Waltham, MA 2007 – 2022Scrum Master (2017 - 2022) • Perform essential Scrum Master duties (Planning, Standup, Review, and Retrospective) for multiple Scrum Teams.• Worked with Scrum teams both local and offshore Development and QA that are developing applications for on premises, cloud, and Hybrid hosting models.• Serve Scrum team as a resource to help keep sprints on track and remove impediments.• Providing support to the product owner… Show more Lionbridge Technologies Waltham, MA 2007 – 2022Scrum Master (2017 - 2022) • Perform essential Scrum Master duties (Planning, Standup, Review, and Retrospective) for multiple Scrum Teams.• Worked with Scrum teams both local and offshore Development and QA that are developing applications for on premises, cloud, and Hybrid hosting models.• Serve Scrum team as a resource to help keep sprints on track and remove impediments.• Providing support to the product owner on grooming and creating a solid backlog that has user stories in Ready state.• Coach and challenge the team to help keep them operating within the scrum guidelines and Definition of Done.• Using TFS to monitor and track Burndown, Capacity, and Velocity to help the team perform at an effective level.• Partner with teams to provide Sprint Review of new completed functionality to product owner and stakeholders for review and feedback.• Working with teams to ensure production monitoring is implemented for new service deployments for level 2 support. Show less

Waltham Ma 02451

• Manage the day-to-day activities of multiple offshore quality assurance teams.• Participate as SQA team resource in customer audits demonstrating our process and documentation to Standards Organizations (NSAI) and Clinical trial companies (MedAvante – ProPhase).• Provides definition, development and deployment of Quality Assurance Strategy, for all phases of development.• Responsible for creating QA plans and orchestrating delivery of software releases to customer visible… Show more • Manage the day-to-day activities of multiple offshore quality assurance teams.• Participate as SQA team resource in customer audits demonstrating our process and documentation to Standards Organizations (NSAI) and Clinical trial companies (MedAvante – ProPhase).• Provides definition, development and deployment of Quality Assurance Strategy, for all phases of development.• Responsible for creating QA plans and orchestrating delivery of software releases to customer visible environments.• Establish and maintain policies for test cases, QA strategies and processes.• Review with team all aspects of testing, including functional, performance, for manual and automated testing. • Anticipates program release problems and take corrective action, escalating as needed, to meet commitments. Show less

Waltham, Ma 02451

• Coordinate off shore SQA resources for manual and automation testing across multiple projects. • Drive continuous improvement through Mentoring, Cross Training, and Reporting.• Deliver quality releases on time through planning, designing, monitoring, and adjusting SQA test plans and execution over the course of sprints.• Generate and implement an automation regression plan using VM’s to execute automation for full regression testing • Produce metrics based on deployments, bug… Show more • Coordinate off shore SQA resources for manual and automation testing across multiple projects. • Drive continuous improvement through Mentoring, Cross Training, and Reporting.• Deliver quality releases on time through planning, designing, monitoring, and adjusting SQA test plans and execution over the course of sprints.• Generate and implement an automation regression plan using VM’s to execute automation for full regression testing • Produce metrics based on deployments, bug count, schedules, to improve test strategies and execution.• Partnered with Project Management and Development to help transition teams from SDLC delivery format to Agile.• Provide support for SQA manager and Scrum Master by back-filling those roles when necessary.• Organize demo sessions with SQA resources to review and provide feedback on their testing efforts. Show less

Waltham, Ma 02451

• Scheduled SQA testing resources both local and abroad across two different projects.• Provided cross training of resources to allow for maximum velocity across project delivery schedules.• Review Functional specifications and test case design with team members and in order to ensure adequate testing of new functionality is achieved.• Actively participated in new QA recruitment through interviews and developing training plans to make then a successful contributor once hired.

Hudson Ma

• Accountable for ensuring the implementation of the SQA process is appropriate and followed by team members, providing guidance and mentoring to junior team members and tracking project against schedule. • Improved LV testing cycle from 6 days down to 2 days and Full validation cycle to 2 weeks. • Implement a database framework that increased efficiency and quality through enhanced test definitions. • Successfully managed a software project which included managing and… Show more • Accountable for ensuring the implementation of the SQA process is appropriate and followed by team members, providing guidance and mentoring to junior team members and tracking project against schedule. • Improved LV testing cycle from 6 days down to 2 days and Full validation cycle to 2 weeks. • Implement a database framework that increased efficiency and quality through enhanced test definitions. • Successfully managed a software project which included managing and negotiating global vendor contributions.• Lead the merger of two SQA groups, by analyzing business needs and employees skill set in order to successfully integrate the two groups while optimizing resources at minimal cost.• Global collaboration and delivery for a Symbian Demo at 2005 Smartphone show resulting in receiving a Division Recognition Award. Show less

1881 Worcester Road Framingham Ma

• Created test plans from marketing requirements and functional specifications for applications that comprise Self Service Identity Management Suite.• Defined MAT requirements and executed automated scripts for accepting builds from development.• Installed and tested Entrust security application, and integrated into test environment, and test compliance with suite.• Acted as liaison for upgrade testing to new product releases using Compuware automation tools.

Marlborough Ma

• Developed test strategy, schedule, and mentored engineers writing test plans for three new applications. • Interfaced with Marketing, Sales, Customer Service, and Manufacturing organizations across three geographies to assure a quality on schedule product release.• Developed Virtual Test Team charter, which defined standards/process that three Global SQA teams would agree to and follow to ensure consistency.