● Oversee community-based operations throughout the whole state● Ensure training and development of 60-65 staff statewide● Provide oversight of a monthly budget ● Establish and achieve fiscal year goals and outcomesOUTCOMES● Increased retention in FY24 by a range of 27 to 66% with a statewide average of 48%● Increased contract utilization rate for IL services by 15% year-over-year● Oversaw expansion of in-home services that resulted in a net 35% increase in utilization year-over-year

● Manage a team of four clinical supervisors, with an office of 20-25 staff. ● Oversee the clinical care and quality assurance of 80-100 youth and families. ● Regularly attend various community meetings with other community partners. ● Regularly collaborate with the Department of Human Services. ● Regularly conduct development meetings with each clinical supervisor. ● Routinely conduct first and second interviews for all prospective candidates. ● Regularly participates in strategic planning meetings and events● Trained in the following areas: Foundations II, Collaborative Problem Solving Tier II

● Supervised a team of 3-5 family intervention specialists. ● Oversaw the clinical care and quality assurance of 15 to 30 families. ● Oversaw the development of each direct report with respect to all elements of the position. ● Ensured that documentation submitted by all direct reports met quality standards. ● Maintained grids related to timeliness and quality for all documentation. ● Interviewed prospective family intervention specialists.● Routinely assisted direct reports with session coverage in the event of illness of leave. ● Developed grids for the purposes of more efficient timeliness and quality assessments. ● Conducted weekly development meetings with all direct reports. ● Reviewed all treatment plans to be reviewed in consultation on a weekly bases. ● Trained in the following areas: Civil Treatment, Challenging Conversations, Foundations I, Social Styles, Situational Leadership, and Collaborative Problem Solving Tier I.

● Provided support for all staff in all three programs (IHS, LS, TFC). ● Routinely covered sessions for any staff that called out sick or was on extended leave. ● Regularly transported youth from various locations who were on weekend passes from RTC. ● Trained new staff in all three programs on all job related aspects (documentation, tech, etc.)● Maintained grids utilized by direct clinical supervisor in order to measure timeliness of team.

● Carried a caseload of 4-6 families that were each seen 3x per week.● Provided individual therapeutic treatment interventions for each family. ● Conducted on-going assessments of each family's needs. ● Utilized strength focused, solution and evidenced based practices for each family. ● Collaborated routinely with other providers, case workers, courts, and schools. ● Regularly attended court with families to advocate for continued permanency. ● Attended weekly group team meetings to staff cases and develop treatment plans. ● Attended weekly consultation with a licensed clinical consultant to review all treatment plans. ● Developed treatment plans for each family on a three week rotation. ● Completed family therapy notes and contact notes within 72-hours. ● Provided 24-hour on-call support to each family. ● Trained in the following areas: CPR, CPI (Nonviolent Crisis Intervention), A-CRA (Adolescent Community Reinforcement Approach), PSB interventions (Problem Sexual Behavior), as well as Franklin Covey's Time Management.

● Developed a new Job Readiness curriculum that was adopted by two TN State offices.● Trained clients in the art of resume writing, as well as cover letters, and thank you letters.● Trained clients on how to prepare for, practice, and execute professional interviews. ● Observed and recorded behavioral changes and progress. ● Wrote and maintained reports to be reviewed by counselors for each client. ● Made recommendations for and on behalf of clients.● Empowered individuals to become independent.● Followed all state and federal regulations concerning confidentiality.

● Observed and assisted in the initial evaluations and eligibility requirements for prospective clients.● Observed and assisted in counseling sessions. ● Observed in assisted with case documentation, and rehabilitation planning.● Recommended courses of action relevant to all referrals and clients. ● Developed a job readiness program aimed at equipping clients with the tools for job placement.● Observed and assisted in behavioral assessments.● Created and maintained an employer database for Clarksville/ Montgomery County (Excel). ● Assisted the Business Employment Consultant (BEC) with Job Fairs and other needs.● Assisted clients with job searching and job placement.● Created HTML forms and applications for practice purposes.● Created HTML forms and applications for counselor and Job Coach use.● 630 hours (380 indirect client hours, 250 direct client hours).

● Co-facilitated drug and alcohol group therapy and psycho-educational courses.● Co-facilitated family dynamics group therapy and psycho-educational courses.● Co-facilitated an emotional regulation group therapy and psycho-education courses.● Assisted with the scheduling of follow-up appointments.● Made clinical recommendations for treatment.● Completed initial appointments to determine further services.● Participated in treatment team meetings (weekly).● Assisted with case management, case documentation, and case planning. ● Adhered to all state and federal guidelines regarding confidentiality. ● 369 hours (313 indirect client hours, 56 direct client hours);

● Graded papers, proctored exams, and occasionally lectured courses.● Coordinated and lead research through the Cognitive Processes Lab.● Supervised upwards of ten researchers on a number of projects.● Ran upwards of 400 participants within a three to six week time frame (two semesters).● Completed data analysis, and interpretation of results using SPSS, Excel, and JMP.● Completed initial research relevant to previously published work.● Followed IRB rules and ethics.

● Stocked groceries, unloaded merchandise from trucks. ● Became licensed to use motorized fork lift and related equipment. ● Trained in the use of hand readers in order to alter certain shelving positions. ● Put together seasonal displays and completed other projects as assigned.● Skills acquired: leadership, effective listening, and quick assessments.

● Trained new employees in an effective and efficient manner in all areas necessary for the position.● Completed all necessary steps in order to close the store. ● Maintained proper safety measures per company protocol. ● Developed essential leadership skills through this role.

● Cooked all menu items per company and state mandated protocols (handling, temperature, etc.)● Prepared meals per company protocols. ● Cleaned equipment per company and state mandated protocols. ● Stocked and prepared all ingredients, freezers, etc.

● Greeted all incoming customers at the front door and passed out coupons. ● Put together seasonal displays and other assigned projects. ● Stocked all items related to Proctor & Gamble. ● Assisted in the development and execution of annual tent sales. ● Scanned items using a handheld scanner to determine appropriate placement. ● Assessed the amount and timing of reordering products. ● Assisted in the planning and execution of entire store resets.