James Carr Email & Phone Number

Phoenix, AZ, US

Phoenix, AZ

• Collaborate with potential, and existing, customers to understand and assess business requirements specifically related to Product Lifecycle Management (PLM) systems.
• Work as a trusted advisor to the customer to help them understand the value of Dassault Systèmes solutions and our services
• Develop and deliver presentations and software demonstrations to highlight strengths and benefits of PLM solution.
• Formulate responses to RFPs/RFIs and work the professional services team to build Statements of Work.
• Perform training and implementation services around PLM product line, including Bill of Material management, engineering change management, and project management.
• Educate customers about system integration solutions, including inputs and outputs, between PLM and other enterprise systems.

Seattle, WA

• Project manager and on-site support for Boeing projects
• Gather customer requirements and perform business logic process mapping in order to produce relevant deliverables.
• Perform root cause analysis for production environment software issues, and provide solutions and best practice recommendations.
• Quality assurance testing to ensure software deliverables exceed customer expectations, including interrogation of CAD and visualization data formats to validate model based definitions.
• Develop and maintain process and solution documentation, to be used by the customer for maintenance and training purposes.
• All project management duties, such as scheduling, status updates, documentation of lessons learned, etc.

• Specializing in Product Data Management (PDM) system implementations.
• Improve customer productivity and facilitate design collaboration through successful implementations of SmarTeam products, including CAD Integrations, Workflow, Multi site, and Community Workspace products.

Siemens Teamcenter and ENOVIA SmarTeam services. Focused on pre-sales activities, such as webinars and customer demonstrations. Also provided Teamcenter customer support.

• Coordinate and facilitate discussions with pre-sales staff, sales staff, and customers to determine project requirements, project scope, and critical project success factors. Formulate results into realistic proposals.
• Improve customer productivity and facilitate design collaboration through successful implementations of SmarTeam products, including CAD Integrations, Workflow, Multi site, and Community Workspace products. Manage.
• Enhance customer processes through process audits, software solutions, and recommendations based on experience and best practices.
• Develop custom solutions, using the SmarTeam API, to enhance the functionality and usability of the SmarTeam system.
• Perform training courses and developed custom training materials based on specific customer processes.

• Performed business process assessments and tailored SmarTeam environment to satisfy customer requirements. Implementations included SmarTeam client and server components, Web Products, and the Multi site product.
• Collected information for shuttle and ground processing operations and procedures, analyzed data, and recommended a software solution that would improve the operations for a major aerospace organization.
• Performed installation of automated analysis software, developed test cases, and developed a methodology for automatically transferring analysis results to PDM system.

• Developed web applications for e-commerce industry, including input form and credit card validation routines.