James Jackson Email & Phone Number

California, United States

The Cloud, Us

San Francisco, Ca, Us

Head of Enterprise Sales Strategy & Operations org as a second-line leader and partner to the Group Vice President of Sales.Designed and executed enterprise sales transformation, creating the fastest growing segment (33% year over year) at DocuSign by completely re-working and optimizing our Sales GTM. Improved Net Dollar Retention (NDR) by 11%.Built global sales excellence function responsible for driving best in class sales rigor through pipeline management, account planning, sales forecasting, quarterly business reviews (QBR), and big deal reviews. Improved forecast accuracy by 50%.Drove annual operating plan, including quota setting, sales target setting, capacity modeling, sales compensation, revenue growth plan, sales budget, hiring plan, and GTM investments. Delivered first “on time” sales plan in the company.Created business intelligence (BI) center of excellence, implementing sales analytics and data governance. Managed CRM Salesforce/SFDC and BI tools Tableau, PowerBI, and Snowflake, increasing productivity through self-service dashboards.

San Jose, California, Us

San Francisco, California, Us

Global head of GTM Strategy & Operations org and Sales Program Management Office (PMO) for Meraki business unit within Cisco as a second-line leader and partner to the Global Meraki VP of Sales. Responsibilities included corporate, sales, and channel strategy.Developed Objectives and Key Results (OKRs) framework at Meraki across org-wide; built strategy to execution framework and delivered global growth programs that helped double revenue from $2B to $4B.Implemented sales turnaround and transformation strategy due to COVID business disruption by partnering closely with marketing, channel/value added resellers (VARs), and sales leadership to shift away from negatively impacted verticals.Promoted in January 2020 from Senior Manager to Director where I built a new Sales Program Management Office (PMO).

Redmond, Washington, Us

Managed 33 Bay Area Enterprise accounts, working with CIOs and IT executives to implement Digital Transformation and hybrid cloud strategies; structured complex, multi-year financial agreements and cloud consumption models.Grew Azure consumption in my territory from $2.4M to $8M (233% growth) with 150% fiscal year end attainment.Promoted in July 2017 from Account Executive to Senior Account Executive due to strong performance.

St. Louis, Mo, Us

Reported to Executive Vice President of the Industrial Automation Corporate Group, a $3+B business unit.

Munich, De

Designed and executed go-to-market strategy for US battery market with equipment manufacturers (OEMs).Increased brand visibility by securing speaking engagements and thought leadership opportunities, including global events in Tokyo, Japan and Nuremberg, Germany, resulting in $4.9M in increased pipeline during fiscal year 2012.Promoted twice: July 2011 after completing a two-year rotation program in technical marketing, and again in July 2013

Munich, De

Completed two-year rotational program focused on technical marketing and cross-functional leadership projects.

Cincinnati, Ohio, Us

• Completed lean assessment of operations lines resulting in $3.6 million in annual savings• Oversaw and managed project changeovers of new raw materials in Bounty production lines

New Orleans, La, Us

• Organized and executed a corporate ergonomics program across 170 employee workspaces in budget• Conducted data mining for bidding projects and supported corporate reorganization efforts

Master Of Business Administration (Mba), Business Administration And Management, General

Industrial And Systems Engineering, Engineering