James Saunders Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Sioux Falls, South Dakota

Responsible for the overall administration, operations and management of CSD Cultural and Recreation Center. Provides leadership and vision in the development and management of the museum and visitor center which includes historical photos, artifacts and memorabilia. Oversee the Center’s budget. Plan and develop community activities and events along with coordinating necessary staff and volunteers to support those events. Act as a liaison to multiple organizations serving deaf and hard of hearing individuals and provide assistance with information and referral, community and public relations and promotions.

Sioux Falls, Sd

Title was renamed from National Interpreter Resource Director. Duties remain unchanged.

Sioux Falls, South Dakota Area

Responsible for the development and cultivation of CSD’s network of interpreters to support customer accounts nationwide. Supervises the day to day operation of the National Interpreting Referral Center in Sioux Falls, SD which is the logistical hub for fulfilling interpreting requests from all CSD customers. Responsible for ensuring the best possible quality of service to all stakeholders.

Sioux Falls, South Dakota Area

Manages the Broadband Technology Opportunities Program (BTOP) contact center in a manner which ensures efficient, quality services for all customers, ensuring an innovative and motivated employee work force while meeting all key performance metrics of the program.

Sign Language / Interpreter Preparation Program; Prepare and teach credit course curriculum for Sign Language Programs for students attending 2 year college.Provided the students with hands-on experience of ASL linguistics and Deaf Culture.

Primary responsibility of running El Paso Sorenson VRS Interpreting Center. Hire, recruit, train, administer the schedules and ensure proper staffing for call volume and support. Ultimately ensure high quality of service with regards to interpreter skills and adherence to the Sorenson VRS standards.

Sorenson Communications - In the vicinity of West Texas and Southern New MexicoContracted with Sorenson Communications to provide the installation of Sorenson VP-100 and VP-200 videophone and/or Sorenson EnVision SL video relay software.Responsible for troubleshooting networking issues and training customers on how to place a video relay call.

Disabled Student Services Office (DSSO)Administer and coordinate provision of supportive services to students with disabilities and establish policy regarding delivery of services at UTEP. Insure compliance with all responsibilities of DSSO. Provide personal advisement to students with disabilities.Monitor academic progress and encourage utilization of campus resources. Provide advocacy for students with disabilities with faculty, administrators, local community and appropriate others. Effectively advocate for disabled students in delivery of educational services to them. Ensure provision of mandated services to students with disabilities through hiring, training and supervision of staff members and student assistants. Responsible for management of program's budget, to include efforts to seek grants and contributions for specific projects for program expansion. Gather appropriate data to prepare all required and/or requested program reports. Assist in resolution of policy issues related to provision of mandated support services. Serve as resource to University, Student Affairs Division and local community regarding ADA and disability-related issues.Monitor and, if needed, change procedures and policies in DSSO to insure effective and timely service to eligible students with disabilities.

Disabled Student Services Office (DSSO)Assist the director with review of department goals and make recommendations for improvement. Gather relevant statistical information that will assist in evaluating goals. Coordinate accommodations and support services to faculty, students, and staff to promote educational access. Maintain accurate record of support services provided of readers, accessible furniture, and adaptive technology. Act as liaison and advocate between students and faculty, staff, and other community agencies. Mediate, when necessary, to address concerns of students, faculty, staff, and or/community agencies and arrive at a positive resolution. Develop and write departmental materials. Assist in the preparation of budget and annual report by gathering and/or supervise the collection of data necessary to create budget and annual reports. Give presentations to university campus and community about department services to bring more awareness of college students with disabilities.

Provided technical support on EPCDHH computers and software, computer database programming and spreadsheet developments.Main duties focused on optimizing energy efficient planning based on energy conservation.Provided job training and placement programTaught American Sign Language courses to the public.

Prepared a curriculum on employment experience development and independent living skills for student age 14 to 21 years old.Provided the students with hands-on experience of different positions in manufacturing, financial, human services, and electronics.Assisted students with general studies applied to their employment experiences by understanding how responsibilities, work ethics, wages and taxes applied to their future job opportunities.

Main duties focused on repairing and troubleshooting custom-built computers requested by the purchasing department;Assisted technicians in researching and developing an Internet Service Provider for Lima Design, Inc. Provided technical support, consulting and troubleshooting for customer and staff computers.Troubleshooting computer and computer components, repair/replace computer parts and peripherals, install/configure computer components and set up operating systems. Handled wide range of computer-related tasks

Provided technical support on Pentium-based, 4ä6, Macintosh and UNIX system. Worked closely with Engineering Technologies staff in trouble shooting, repair, and purchasing of computer and precision testing equipment. Provided tutoring on various subjects for Electromechanical and Industrial Drafting Technologies students in lab rooms.

Provided all employment information on various states for all deaf students on various major degrees.Provided assistance on developing resume and cover lettersAssisted Employment Advisors on collecting job openingsAssisted prospective job seekers on how to contact the human resources office for applications and information.

Assisted engineering department with high frequency receivers and transmitters of TV and radio signals which included testing, troubleshooting, technical support and maintenance.

Tested various Multi-Spark Discharge (MSD) products, both initial and final testing using high voltage equipment. Worked closely with other testing technicians on troubleshooting and re-evaluation of MSD products. Created or revised documents on new findings from old technical documents.

Bachelor Of Science, Electrical Engineering Technology

Activities and Societies: Sigma Nu International Fraternity

Associate Of Applied Science, Electro-Mechanical Technology

Activities and Societies: Sigma Kappa Tau Fraternity NTID Student Congress Sigma Nu International Fraternity

High School Diploma, General Studies