Jim Cunningham Email and Phone Number
Jim Cunningham work email
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Jim Cunningham personal email
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An experienced IT Professional with 10+ years IT experience. Possess strong technical support abilities and a great work ethic. CompTIA A+ and Network+ certified with hands-on experience in providing support services for computers, servers, printers, VOIP phones, mobile device management and network support. O365 migration, setup and support experience in mixed environments. Use of HelpDesk ticket management software and Meraki for management of system resources and inventory. In addition, have obtained Auvik Engineer and StorageCraft Master Engineer certifications.Technical Skills Software: Windows 7 & 10, Server 2008 & 2012, Exchange 2010 & 2013 and Office 365, 2010, 2013 & 2016. ShoreTel software system and Vision/Netsmart medical records system. Manage Engine, Spiceworks, Remedy 8.1 and Zendesk to track Helpdesk issues. Meraki device management software for equipment resources and inventory. Use of Real VNC, LogMeIn and Boztech VENM for remote desktop access. Experience in Active Directory creating user and computer accounts, creating folders, unlocking accounts and assignment of rights and permissions for end users. Hardware: Computers, MF printers, CC machines, mobile devices, network servers & switches and ShoreTel VoIP phones.
Apex Technology Corporation
View- Website:
- apextechcorp.com
- Employees:
- 36
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Noc And Soc EngineerApex Technology CorporationCharlotte, Nc, Us
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Centralized Services Backup EngineerApex Technology Corporation Aug 2018 - PresentCornelius, North CarolinaResponsible for maintaining core technologies including backup, disaster & recovery with StorageCraft software and Webroot anti-virus/anti-spam software. Daily tasks include monitoring of client backup systems, updating of backup software including Shadow Protect SPX & Image Manager, testing of backup systems locally and in cloud services. Documentation of processes. Setup and configuration of new systems as needed. Creating cloud accounts and maintain documentation of client setups and cloud utilization.
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Technical Support EngineerInsight Global Jul 2018 - Aug 2018Pineville, NcWorked for customer Essentra as Level 2 support desk. Taking escalated tickets from Level 1 help desk to resolve pc and account issues for end users. -
Network AdministratorCnp Technologies Aug 2016 - May 2018Charlotte NcProvide on-site and remote technical support services to 14 sites of the customer. Daily tasks would include help desk tickets, end-user and workstation support. Created O365 email accounts in a hybrid network with onsite exchange server and the O365 cloud. Managed email accounts through the O365 Admin portal. Responsible for unlocking, resetting, and deactivating users and computer accounts in AD while ensuring that the accounts were in the correct OU. Also created, deleted and unlocked accounts for Vision/Netsmart medical records software. Use of Spiceworks for HelpDesk ticket management and Meraki for management of system resources and inventory. Monitor network to ensure network availability to all end users and perform necessary maintenance to support the network. -
Technical Support SpecialistSurgical Specialists Of Charlotte, P.A. Mar 2015 - Aug 2016Charlotte, North CarolinaDaily support of desktops, laptops, printers, network equipment, software and user accounts. Reimage, reuse or replace as needed. Setup of new pc's, network equipment and printers. Windows 7 & 8 OS on pc's. Working in Server 2003 & 2008, Exchange 2013 and AD for support of end user/pc accounts. Software support includes Boztech VENM for remote support, Cicso VPN, NextGen/NextPen and Dragon for Medical. -
Migration EngineerYoh Services / Lpl Financial Oct 2014 - Nov 2014Charlotte, NcWorked as part of a team of Level 1 engineers to migrate 14,000 financial brokers/advisors eMail to a new MS Exchange environment. Worked in Microsoft Exchange 2013 and Active Directory to create accounts and correct issues during active migration to get new email setup and working for end users.
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It Area Manager - NcAmerican Red Cross Feb 2012 - Sep 2014Charlotte, North Carolina AreaMy duties included managing user accounts and maintaining devices that included workstations, MFP's, servers and phone equipment while handling hardware and software issues throughout my region. I delivered great results on special projects such as email migration to a new platform, ongoing upgrade of equipment to current standards and a Windows 7 project, where we tested the platform within the ARC Image System and deployed Windows 7 to all usable workstations. • Managed almost 700 user accounts across 43 sites• Plan and coordinate the implementation of special projects• Manage 2 Technical Specialists on a day to day basis• Manage IT service accounts and processing of IT invoices for a monthly budget of about $55,000• Replaced outdated MFC units with new Konica Minolta units saving on average $500-$1,000 per month• Combined/changed internet and phone services to reduce cost by an average of 25%-50% • Respond, diagnose and resolve Help Desk tickets in Remedy 8.1 & Zendesk• Salesforce was used to store site, asset and network information -
It Technical SpecialistAmerican Red Cross Jun 2011 - Jan 2012Charlotte, NcMy daily duties included administering user accounts, maintaining equipment and handling software issues as well as working on special projects. • Responded, diagnosed and resolved Help Desk tickets in Remedy 8.1 & Zendesk• Supported workstations with programs such as LogMeIn Central & Rescue and Remote Desktop Connection• Troubleshot hardware and software issues • Setup and deployed new and used computers • Maintained inventory of equipment and supplies
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Emt Non Crew ChiefMecklenburg Ems Agency Jun 2010 - Apr 2011Operate ambulance for emergency and non-emergency response throughout Mecklenburg County responding to various types of incidents.• Evaluated and treated patients for medical needs and transported to appropriate facility.• Worked with Fire Department personnel in moving and loading of patients into ambulance.• Attended all in-service training opportunities. -
Corporate Safety / Security OfficerDetroit Diesel Pdc - Division Of Daimler Trucks North America May 1996 - Jan 2009Responsible for OSHA compliance audits, accident & injury investigations and supervision and training of all Contract Security Officers. Developed and presented Annual & New Hire Safety Training to entire workforce of about 300. Trained new hires on job safety orientation and powered industrial truck operation. Other duties include: - Training Coordinator.- Tuition Assistance Program Administrator- Developed Safety Talks and Safety Programs.- Reduced OSHA recordable injuries to a record low of 12.- Maintained and organized Hazmat and MSDS database in MS Access. - Developed and maintained monthly training report & records in MS Excel.- Maintained Safety Team minutes in MS Word.- Team member for implementation of ISO 14001 program.- 13 consecutive years of Perfect Attendance.- Added Customer Service responsibilities during last 6 months of employment.
Jim Cunningham Skills
Jim Cunningham Education Details
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New Horizons Computer Learning CenterA+ And Network+ Certifications -
Ituniversity OnlineUpdating It Skills
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Emergency Medical Technician -
Stark State College Of TechnologyFrontline Supervision
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American Safety Training30 Hour Osha For General Industry
Frequently Asked Questions about Jim Cunningham
What company does Jim Cunningham work for?
Jim Cunningham works for Apex Technology Corporation
What is Jim Cunningham's role at the current company?
Jim Cunningham's current role is NOC and SOC Engineer.
What is Jim Cunningham's email address?
Jim Cunningham's email address is ji****@****orp.com
What schools did Jim Cunningham attend?
Jim Cunningham attended New Horizons Computer Learning Center, Ituniversity Online, Central Piedmont Community College, Stark State College Of Technology, American Safety Training.
What skills is Jim Cunningham known for?
Jim Cunningham has skills like Networking, Computer Hardware, Leadership, Microsoft Office, Windows Server, Computer Repair, Management, Training, Troubleshooting, Disaster Recovery, Outlook, Computer Maintenance.
Who are Jim Cunningham's colleagues?
Jim Cunningham's colleagues are Jontai Xaysombath, Antwone Price, Rob Pollitt, Shelby Zimmerman, Caleb Young, Mehul Patel, James Cunningham.
Not the Jim Cunningham you were looking for?
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Jim Cunningham
Seattle, Wa -
3gmail.com, ferc.gov, entergy.com -
Jim Cunningham
Engineering People And Project Manager | Manufacturing | Design Leadership | Technology Integration | I Have A Record Of Successful Product Design And Managing People And Projects With Millions Of Dollars In Savings.Boulder, Co2yahoo.com, medtronic.com -
Jim Cunningham
Executive Director Early Phase Clinical Business Development At Qps Holdings, LlcUnited States2yahoo.com, qps.com2 +130236XXXXX
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Jim Cunningham
Chief Operating Officer At Kauff Mcguire & Margolis LlpNew York City Metropolitan Area3csglaw.com, willkie.com, kmm.com1 +197332XXXXX
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