I have carved a successful career within the IT sector in finance and banking over 25+ years. I have extensive subject matter expertise covering a depth of Microsoft toolsets, Windows and Active Directory platforms and across multiple hardware and network products.With highly developed analysis, problem solving, and troubleshooting skills, I deliver technical solutions to many complex and time sensitive projects. I am a collaborative team player who is adaptable and committed to making a significant contribution to the success of organisations I work with. Key Personal StrengthsCustomer Focused – empathy for customer experience driving problem solving and innovation, implementing solutions to deliver client focused service improvements and enhancements.Trustworthy – ethical, accountable and dependable. Conscientious and diligent approach to work.Adaptable – embraces change and new challenges, seeking new perspectives and seeking feedback to move forward and develop professionally and personally. Communication – highly effective listener who seeks and understands multiple perspectives and can adapt communication style to accommodate needs of clients, colleagues, and stakeholders.