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Research and strategy analyst with more than three decades in research, product management, and marketing for a variety of technology and payment companies. Fascinated by technology and its potential to change the way the world operates. Currently leading research coverage of cryptocurrencies and digital assets for Javelin Strategy and Research, including topics like central bank digital currencies (CBDCs), stablecoins, tokenized assets, and more. Also managing a team of dedicated analysts researching merchant payments, financial technology, and emerging payment methods.Formerly Director of Strategic Communications supporting PayPal's cryptocurrency business unit. Prior to PayPal, was Research Director, Worldwide Blockchain Strategies and Worldwide Payment Strategies, at IDC conducting research on blockchain, distributed ledgers, cryptocurrencies, and tokens, as well as the evolving payment and fintech space. Deep background in payments, payment technology, and financial services.Strong writing and presenting skills able to convey complex, technical concepts to non-technical audiences in an engaging manner. Frequent international speaker quoted in the New York Times, Wall Street Journal, Marketplace, CNBC, the Economist, and many others. Career Experience:* Market Research, Analysis, and Reporting* Product Strategy and Planning* Product Marketing and Management* Marketing Communications Strategy
Javelin Strategy & Research
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Co-Head Of Payments ResearchJavelin Strategy & Research Oct 2022 - PresentLivonia, Michigan, UsWork with a group of talented researchers, analysts, and writers covering multiple payment businesses and technologies. Research programs run the full spectrum of global retail payments including merchant acquiring and processing, payments infrastructure, and the future of payments technology like crypto and digital assets. Assist team of analysts to set research agenda and goals, deliver on client projects, and build their research businesses. -
Research Director, Technology & InfrastructureJavelin Strategy & Research Jun 2023 - PresentLivonia, Michigan, UsStrategic management of Javelin's Payment Technology & Infrastructure research practice. Research topics include payment processing platforms, financial technology, cloud services providers, and every part of the payment technology ecosystem. -
Research Director, Digital Assets & CryptocurrencyJavelin Strategy & Research Jul 2022 - PresentLivonia, Michigan, UsLead Javelin's newest research practice focused on digital assets and cryptocurrencies, stablecoins, central bank digital currencies, and more. Set research calendars and agenda as well as deliver regular reports tracking the development of the crypto market and offering recommendations and insights for exchanges, financial institutions, issuers, and other companies in the space. Also manage delivery of special client projects and consulting engagements. Work includes frequent speaking and media engagements explaining the issues impacting the market and affecting the development of cryptocurrencies, stablecoins, CBDCs, and digital assets. -
Director, Strategic Communications--Blockchain, Crypto, And Digital CurrenciesPaypal Jul 2021 - Jul 2022San Jose, Ca, UsResponsible for the communications strategy of PayPal's crypto business unit. Along with planning strategic direction of the unit's outreach to media, analysts, partners, and internal stakeholders, also managed many of the tactical implementations such as executive preparation for media appearances and engagements, building messaging strategies for product releases, and creating content for distribution. Coordinated with the incredible team of communications professionals across PayPal's global organization to ensure communications about cryptocurrencies and blockchain were aligned and consistent. -
Research Director, Worldwide Blockchain StrategiesIdc Aug 2018 - Jun 2021Needham, Massachusetts, UsLead analyst for IDC's worldwide blockchain, cryptocurrency, and digital asset research. The cross-industry practice covers the emerging industries and products built on distributed ledger, blockchain, digital currencies, and tokens. Core research examines the technologies, architectures, and concepts behind blockchain, distributed ledgers, and decentralized technologies, as well as how those technologies will affect financial services, manufacturing, energy, government, healthcare, and more. Reports include models to understand how blockchain works, industry use cases, adoption of cryptocurrencies and digital assets, vendor strategies, and the evolution of regulations regarding the technology. -
Research Director, Worldwide Payment StrategiesIdc Jul 2013 - Jul 2018Needham, Massachusetts, UsHead of research for the worldwide payment practice at IDC. The practice covers the technology behind the global payment industry with a focus on financial services. Special interest in developing markets, developing methods, and developing technologies. Research topics include mobile payments, fintech, blockchain, cryptocurrencies, financial inclusion, real-time payments, and next generation payment platforms. Frequent speaker, presenter and moderator at industry conferences as well as providing analysis for multiple media outlets including the New York Times, NPR, Wall Street Journal, the Economist and CNBC. -
Senior Editor - Mobile Payments TodayNetworld Media Group Jan 2011 - Jul 2013Louisville, Ky, UsLaunched Mobile Payments Today, the first news source to cover the developing mobile financial services market that includes digital wallets, mobile payments, NFC, mobile commerce, mobile money, and mobile banking.Created and edited site content, features, opinion pieces and videos for publication. Interviewed technology leaders and analysts on trends and events. Recruited and developed bloggers from the U.S. and abroad to provide complete coverage of the market. Spoke at industry conferences around the world and served as an industry expert for other mainstream media.Also responsible for increasing site traffic through marketing, PR and social media outreach. Tactics include SEO, SEM, email and events. In nearly three years as editor for Mobile Payments Today, the site saw consistent month-over-month gains in readership and engagement.Contributing editor to other publications within the NMG family of publications such as Retail Customer Experience, ATM Marketplace, and Fast Casual on mobile, financial services, and retail technology. NetWorld Media Group publications reach more than 3 million readers and net 10 million pageviews worldwide annually. -
Principal Analyst/ConsultantEcho Marketing Consulting Dec 2002 - Oct 2012Primary consultant and founder of Echo Marketing Consulting, an LLC established to manage freelance and pro-bono clients needing marketing communications, payment research and analysis, and strategy assistance. Clients included non-profits, advocacy organizations, performing arts, and technology start-ups. Founded in 2002, Echo Marketing began by supporting non-profit and advocacy organizations in understanding their transaction, purchase, and subscription data and developing marketing strategies using that information. Services quickly expanded to help payment and financial technology companies in the U.S. and abroad, especially through start-up and restructuring.Clients included ecommerce vendors, internet service providers (ISP), mobile application developers, mobile payment providers, enterprise resource and planning (ERP) companies, and marketing automation tool vendors.Along with marketing and data strategies, provided market research, strategy analysis, public/analyst relations, and writing marketing collateral and research documents.
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Senior Director, Client EngagementAnsira 2009 - 2010St. Louis, Mo, UsRecruited by agency specializing in data analytics and modeling combined with direct, digital and social media marketing. Researched and pursued partnerships with providers of automated marketing solutions, digital media services and marketing analytics. Projects included product management of in-house software and digital/direct marketing efforts for a variety of food service and retail clients. -
Director, Corporate CommunicationsChase Paymentech Jun 2008 - Jul 2009New York, Ny, UsRelocated by leading merchant acquirer to deliver corporate messaging, marketing communications, and public relations strategies. Projects included building media relations and industry analyst outreach, standardizing corporate messaging with the analyst community, creating crisis communications programs, and integrating Chase Paymentech into the JPMorgan Chase brand. -
Senior Marketing Manager, Renewal And Payment MarketingAol Feb 2004 - Mar 2008New York, Ny, UsServed as AOL’s “payment expert” and internal communications lead in charge of $60M+ payment budget and 120M annual transactions representing $2.6B in revenues. Represented AOL at industry conferences and served as subject matter expert on payments offering senior management analysis and advice on credit card data security, payment trends, and best practices. Managed broad spectrum of internal and external relationships with payment processors, financial institutions, credit card brands, and billing vendors in U.S. and abroad. Acted as an internal research analyst developing business cases and financial analysis for retention marketing programs, project proposals and vendor agreements involving payments, billing, security, and analytics.Product manager for software and technology initiative focused on managing vendors providing payment, financial services, ecommerce, and analysis technologies. Developed and managed full life cycle of multi-channel marketing campaigns and retention marketing programs with a focus on billing and payment data. -
Director Of Client DevelopmentInfocus Marketing May 2002 - Dec 2002Warrenton, Va, Us -
Marketing ManagerGlobix Corporation Mar 2001 - Apr 2002Joined B2B ISP, web hosting and data storage company catering to financial institutions at the beginning of internet banking and online financial services. Led marketing and communications activities through company’s restructuring phase. Reinforced broad range of product marketing initiatives using emerging techniques such as email marketing and digital advertising along with direct marketing, tradeshows, investor conference calls, seminars, and analyst tours.
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Account ManagerMktg Services Oct 1997 - Mar 2001UsAccount manager for data processing service bureau managing more than 50 marketing clients across the U.S. Clients were primarily non-profit, performing arts and advocacy organizations. Managed and maintained client purchase, payment, and transaction databases for direct marketing campaigns supporting sales and retention efforts. Also managed relationships with third-party vendors and data providers.
James Wester Skills
James Wester Education Details
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University Of VirginiaManagement Of Information Technology -
Drury UniversityEnglish/Communications
Frequently Asked Questions about James Wester
What company does James Wester work for?
James Wester works for Javelin Strategy & Research
What is James Wester's role at the current company?
James Wester's current role is Global research and strategy in financial technology, payments, cryptocurrencies, and digital assets.
What is James Wester's email address?
James Wester's email address is jw****@****pal.com
What is James Wester's direct phone number?
James Wester's direct phone number is +121470*****
What schools did James Wester attend?
James Wester attended University Of Virginia, Drury University.
What are some of James Wester's interests?
James Wester has interest in Travel Channel, Design, Shutterstock, Wikipedia, Wordpress, Rosetta Stone (Software).
What skills is James Wester known for?
James Wester has skills like E Commerce, Product Marketing, Direct Marketing, Marketing Communications, Corporate Communications, Marketing Strategy, Social Media, Digital Marketing, Mobile Payments, Integrated Marketing, Payments, Strategy.
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