Contributing to YOY annual revenue increases to £375K (2018), £1.1M 2019), and a forecasted figure of £1.8M for 2020 (pre-Covid 19).Supply Chain expertise proven when ensuring that suppliers delivered products on time and ably performing quality control tasks.Successfully delivering product sale totalling £75K in 2016; the largest ever single sales figure recorded at that time.Optimising production processes to improve overall efficiency, with two processes being enhanced by 66% and 30%.Accomplished with growing active distributors from 13 (2018) to 95 (2020), increasing revenue from £60K (2018) to £625K (2019), and forecasted £980K (2020).Sourcing global distributor partners, negotiating contracts and designing then presenting product training; these distributors contributed to sales growth of 15-20% and accounted for 60-70% of the company’s sales throughput.Providing sales and technical support to distributors, assisting with identifying and approaching potential customers with successful oil quality monitoring system trials, and designing/delivering a programme to train distributor Sales and Technical teams. Conducting detailed Market Research to generate leads in new markets incorporating key Plant Hire and Industrial Maintenance businesses. Taking over direct sales leads and managing or assisting several concurrent projects, including lucrative blue chip company clients. Introducing new CRM, ticketing and other systems, continual improvement processes, and quality and Lean Six Sigma approaches (CAPA).Ownership of the Support Ticketing system, ensuring that all departments resolved tickets in line with agreed KPIs. Facilitating daily Production meetings to discuss performance related issues and encourage feedback from employees.

Acquiring an understanding of sensor functionality and troubleshooting, with active involvement in new product launches.Assembling/calibrating/testing sensors, completing paperwork and distributing to customers.

Sourcing / registering candidates for a staffing agency specialising in NHS and private sector primary care.Effectively cold called candidates, ensuring they met strict compliance guidelines set by the NHS London Procurement Partnership Framework. Maintained an emphasis on constantly supplying the right candidates for the right positions at different client organisations.Collaboratively worked with consultants and SMT to align output to business requirements and financial expectations.Audited existing candidates to check compliance documents and notified people of lapsed status.

Key member of a dedicated team based in a satellite office, responsible for processing all sales from Voice Marketing, an EE telesales service partner.Interfaced between EE and Voice Marketing to investigate and resolve issues arising from price changes, mis-selling and invalid deals. Transitioned to a home based position providing quality support services to a call centre located in the south of England. Demonstrated exceptional time management skills, allocating time to meet new sales targets daily.

Implemented a strategy centred on the London Olympics, building a strong relationship with the Great British Women’s Volleyball team.Generated local and national media interest; helped by a Proctor & Gamble marketing professional to set up a promotional Media Day at the salon.Project managed the £50K refit of new premises, prepared advertising collateral and planned a flier distribution exercise.Updated social media and academy website (Wordpress), set up Blogs (#1 Google searches for key phrases), and provided IT support.Acknowledged for results by reaching the final 6 in the HJI British Hairdressing Business Awards.