Jamie Cunningham Email & Phone Number

Vancouver, British Columbia, Canada

Aplo Group is a DTC performance marketing-focused agency dedicated to scaling e-commerce businesses sustainably and profitably. - Scaled sports apparel brand’s media spend 10x while remaining profitable and meeting target NC-CPA and NC-ROAS targets. - Led account strategy and implementations/optimizations to progressively improve performance metrics across.

Vancouver, British Columbia, Canada

Antisocial Solutions is a social-first agency designed to give you global reach and results.- Managed $1m+ budget across client accounts in Meta, Google Ads, Pinterest, etc.- Led various lead gen campaigns achieving a lead volume 122% greater than target at a CPL 88% lower than forecasted.- Set up and managed campaigns in all levels of the marketing funnel.

Vancouver, British Columbia, Canada

Known Digital is a digital marketing agency based in Vancouver with local and international clients specializing in performance marketing, analytics and optimization.- Managed 5/6 clients in a varied range of industries with a monthly paid advertising budget of $180,000. Channels included Google, LinkedIn, Microsoft, YouTube, Meta (Facebook+ Instagram)..

• Aided the digital transformation of the bank by guiding customers through the migration journey to the new mobile app and used expert knowledge to troubleshoot any issues arising for customers during this process.
• Promoted the brand’s strategy consistently and effectively to transition customers across to the online and phone banking platforms.
• Provided exceptional customer care and clear solutions to inbound/outbound customer queries
• Actively observed calls for opportunities to cross-sell opportunities for FX referrals, mortgage referrals etc.

Naas, Leinster, Ireland

• Managed social media channels with a combined following of 100,000. This included creating visual creatives, drafting the copy of posts, organising the scheduling of posts and executing the overall campaigns.
• Analytics tracking of our website including establishing the correct tracking of revenue generated from events hosted by Mondello Park.
• Established, managed and analysed targetted display ads campaigns across the Google Display Network and Facebook Ads Manager.
• Composed reports for the digital marketing efforts for events including recommendations for future events.
• Organised and negotiated with vendors for events.

Naas

• Being promoted to crew trainer allowed me to assist the management team directly and get more hands-on with the training aspects of my job for both new and existing crew members.
• Liaised with management and assisted with issues such as inventory control and ordering.
• Assumed admin responsibilities for recording and filing training plans and recording changes in personal files of employees.
• Trained brand new incoming staff on all relevant procedures and how to perform all duties they would be expected to perform.
• Performed essential food safety tests and accurately recorded details to be kept on record.
• Supervised and corrective coached crew members to ensure procedures were correctly implemented and followed at all times.

Naas

• Built loyal clientele through friendly interactions and consistent appreciation.
• Handled currency and credit transactions quickly and accurately.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Took initiative to find extra tasks when scheduled duties were completed.
• Communicated clearly and positively with co-workers and management as part of an integrated team.
• Resolved complaints promptly and professionally.

• Performed market and competitor research.
• Designed and implemented email marketing campaigns using Mailchimp, including using Photoshop for various design elements to images.
• Established and managed the Hubspot CRM system including importing contacts, lead generation, customer relationship management and responsive email templates for various scenarios.
• Lead generation through email and social media platforms.
• Creative input into proposals for clients and finalised projects.
• Proposal completion for Etenders.

Msc In Digital Marketing

Digital Advertising •Managed Google Ads account with a monthly budget of $10,000 achieving an overall CTR 5% above industry standard..

Bachelor, Business Management