Jamie Krantz-Avy Email & Phone Number

Raleigh, NC, US

Raleigh, North Carolina, US

New York, New York, US

• Promoted from Graphic Designer within 1-year timeframe for assuming management-level responsibility and adding value to company culture
• Led digital merchandising for bimonthly television deal segments, creating copy and designs for web
• Created and revised sales enablement content weekly
• Owned and organized production files: Tracking samples, updating color standards, market research
• Maintained 95-100% satisfaction score as customer service agent due to professional communication and effective order management

New York, New York, US

• Utilized Creative Cloud to retouch and color-change product photos for hero images and new infographics
• Conducted market research on trends in the beauty and textile industries to brainstorm new product development
• Supported sales by creating eye-catching and informative presentations for business with major retailers
• Prioritized customer experiences by resolving order maintenance issues and answering product-related questions
• Managed multiple projects at once across various company sectors

Indian Trail, NC, US

• Constructed and improved over 500 detailed listings on Amazon for new Zentron Crystal Collection inventory to boost sales revenue
• Captured and edited professional photos of inventory using Adobe Photoshop to attract customers
• Created eye-catching visualization of product description using Amazon A+ Content Manager to highlight photos and key listing details
• Utilized Microsoft Excel to organize and upload listing content

Hillside, New Jersey, US

• Expanded upon Creative Cloud skills to create layered, high resolution assets for the upcoming board game Atlantic Robot League
• Translated rulebook instructions into simple diagrams to highlight important game functions
• Designed 25 game board pieces using existing illustrations, stock vector assets, and original work
• Adhered to guidelines and templates to ensure alignment with company design style and process

Chapel Hill, NC, US

• Collaborated in multidisciplinary teams of 3-5 to produce 4 multimedia packages throughout the semester for professional publication
• Created 1 editorial illustration and 2 infographics using Adobe Illustrator to supplement 2 news features that have been published on the Media Hub website, the Daily Tar Heel, North Carolina Association of Educators.

Chapel Hill, NC, US

• Collaborated in team of 6 to conduct user testing for SlowCOVIDNC mobile app for future improvements in functionality and design
• Utilized Google Forms and Zoom interviews to collect quantitative and qualitative data from 9 test subjects about user experience
• Presented findings to NCDHHS to recommend changes for increased usability, including rewording privacy policy and streamlining FAQ section
• Invented idea for mobile app that helps users understand recycling rules in their area
• Applied design thinking and user testing skills to construct audience analyses, personas, and usability flowcharts to guide design decisions for app

Chapel Hill, NC, US

• Collaborated in team of 4 to collect and analyze data to write a news feature about declining public health funding trends in North Carolina
• Expanded upon skills in R to analyze data and create graphics to support the news feature
• Gained experience requesting public data and interviewing public health officials

Chapel Hill, NC, US

• Interviewed UNC-CH students working in food industry to identify need for environmentally friendly solution to food waste
• Organized team meetings 2-3 times a week to generate ideas for composting product
• Released and analyzed surveys about composting habits to tailor product to consumer
• Applied survey results and design thinking strategies to invent interactive compost bin that educates consumers about importance of composting and what is compostable
• Presented product to panel of UX/UI designers and received feedback for improvements

• Communicated with presidents of youth summer swim leagues in the Triangle area to request attendance at meetings to promote organization
• Created a meeting handout explaining the organization’s mission to garner support and donations from community members
• Wrote captions for two social media posts after swim lessons to thank volunteers and foster parents
• Sent a mass email using MailChimp to inform foster parents about previous and upcoming free swim lessons for their foster children
• Edited two applications for grant monies to supply foster children with resources for swim lessons, such as a swimsuit and goggles

Chapel Hill, NC, US

• Created professional looking infographics to capture audience’s attention and draw their eye around the page
• Worked on a class project in teams of 2 to create a 9 page editorial to spread awareness aboutclimate change, and specifically designed a page about climate change laws (pages 14-15)
• Edited classmates’ work for clarity and design
• Expanded upon Adobe Illustrator and Photoshop skills

Chapel Hill, NC, US

• Learned the fundamentals of theatrical production with emphases on lighting, sound, and costume design
• Assembled mood boards to showcase analysis of content and design themes
• Worked in team of 4 to design lighting for a Jack in the Beanstalk inspired show

Atlanta, GA, US

Bachelor Of Arts - Ba, Journalism

Education record

High School Diploma