Team Lead
CurrentActive manager for store. Provide highest level of customer service with guests. Greet and give store tours to customers. Assist customers in finding proper nutrition for their animals, while educating and promoting our brand of food and what we do. Create a positive store culture that motivates and challenges crew members to grow and achieve goals. Train, Lead, and Coach crew members. Communicate daily with HQ regarding inventory, operations, orders, and promotions. Work closely with Rescue and Adoption partners and help host Adoption Days in store. Work closely with local businesses to help cross promote services. Ambassador for Protein For Pets, going out int the community, and local dog friendly areas to find new customers. Stay on top of store numbers, store goals, and individual goals and insure success in all areas. Organize Yappy Hour, Dog Training, and Book Signing events in store. Manage and create store schedule. Open and close store and it's registers. Perform and assign cleaning duties in store. Visual Merchandising. Process sales and exchanges/returns on registers. On call for crew member questions when not at store, social media management