Jamie Fletcher, Email & Phone Number

Portland, Oregon, United States

Propeller is a management consulting firm with offices in Portland, San Francisco, Silicon Valley, Minneapolis, and Denver. We’re consultants, fixers, and change makers - but mostly we're a company full of people who love the adventure of solving complex problems. Please feel free to get in touch to learn more about how we can help your organization solve its toughest challenges!

Portland, Or

Project Manager + Sales Trainer responsible for creating clear project scopes, maintaining strategic C-suite leadership alignment, producing sales strategy and educational content, process development, and logistical/travel management for 7 courses taught over 2.5 years to increase sales skills and efficacy for over 100 staff in 50+ cities.Launched new city location to 93% occupancy with avg. internal customer review score >95.Sold, contracted, and executed on the operations for 4 unique enterprise teams (100- 300+ members) in Portland’s conventional coworking product, resulting in addl. $612,634 in 1st year account revenue.Managed, coached and developed operations team of 4; hired and trained 8 additional staff for success in 7 city markets.Developed nationally-adopted COGS budget tracking and Six Sigma process for Unit Ops cost management, and spearheaded all-company systems for more steamlined member onboarding experiences (reducing per-member onboarding process from 11 emails to 1, and reducing time spent on each member to 3 minutes + 15 minute personalized orientation).

Portland, Oregon Area

Playa Negra, Costa Rica

Designed and implemented event rental program, training manual, floor plans and staffing model in new venues.Managed project execution to develop international, live-in Volunteer Program at a remote retreat center in Playa Negra, Costa Rica.Restructured staffing to support Spanish-speaking employees and legal compliance, serving as in-house bilingual translator.Redesigned resort hospitality offering and associated marketing, resulting in hotel occupancy increase (13% to >70%).

Rapid City, South Dakota, United States

Exceeded sales revenue goals by 117% with 98% surveyed client satisfaction rate in >$20k value wedding/corporate markets.Initiated, organized and executed Rapid City’s largest bridal fair - "Destination I Do" 2016/2017.Directed marketing strategies, advertising campaigns, self-voiced radio ads, and promotions.

Rapid City, Sd

• Actively and creatively develops, solicits, and engages the regional market to recruit opportunities and generate hotel/attraction event sales to routinely exceed established sales goals.• Fosters the highest level of internal and external client satisfaction with a focus on seamless communication, enduring follow-up, and memorable service.

Portland, Or

Managed MindBody CRM program and system development strategy, as well as multi-angle marketing to increase membership and retention.Audited and controlled studio financials: staff payroll, accounts payable, accounts receivable, ordering and inventory.

Portland, Or

Recruited, hired, and trained interdisciplinary healthcare practitioners and fitness professionals to support the clientele of a newly opened 7000 sq. foot facility with 10 clinic practice rooms and a 3000 sq. ft. fitness gym.Responsible for launching, staffing, operations, HIPAA compliance, HR functions, designing protocols and procedures for efficient business structures, managing 10 front desk staff and up to 9 practitioner schedules.

Oversaw the production, execution, and on-site management for large-scale industry-wide events such as Farwest Trade Show, Yard Garden and Patio Show, OAN Yearly Conference, and Duffers Golf Classic.Coordinated member programs for outreach and enrichment while ensuring a positive member retention trajectory.Partnered with Director of Marketing for collateral production, copywriting, and marketing strategy development.Exceeded 2013 budget expectations for booth sales and member programs by $25,000.Managed + coordinated Lean Six Sigma training program for 7 nurseries in production across the state of Oregon.

Served as primary liaison to C-Suite clients, contractors, vendors, Gov. entities and other stakeholders to build rapport and ensure satisfaction, quality, and accurate, thorough, timely distribution of event specification information.Led full scope of event production and management responsibilities for multiple concurrent large, national, international, diplomatic, and/or complex events in 1,000,000 sq. ft. public venue.Managed and supported vendors, contractors, and in-house departmental services provided to clients from planning through event closure: a/v, telecom, set‐up, custodial, maintenance, security, parking, catering, and admissions.Ensured full event compliance with City of Portland policies, procedures, Portland Fire codesDeveloped and maintained integrity of complete event plans, including production and event schedule, service and utilities orders, staffing requests, diagrams, AutoCAD floor plans, last-minute changes, etc.

Bachelor Of Arts (B.A.), Art History & Spanish Literature, 3.69

Dele Nivel B2, Spanish Language And Literature