Jamie Mcclung Email & Phone Number

Waynesboro, Virginia, United States

Waynesboro, Va

· Plan, design, and manage the fiber optic splicing documentation and records.· Develop Planning Guides for splicing and connectivity to network equipment for OSP.· Design and splice fiber in CrescentLink, ESRI Arcmap, and Mapcom M4.· Create High Level Estimates (HLEs) for sales.· Outside fiber design and job packages (materials, labor, etc.)

Waynesboro, Virginia

· Plan, design, and manage the fiber optic splicing documentation and records.· Develop Planning Guides for splicing and connectivity to network equipment for OSP.· Design and splice fiber in CrescentLink, ESRI Arcmap, and Mapcom M4.

Melbourne, Florida Area

· Plan, design and engineer the Federal Aviation Administration (FAA) voice and data telecommunication transport network (T1/T3/OC-n).· Develop networking and communication solutions that incorporate service avoidance, network redundancy, and disaster recovery.· Manage the ordering and tracking of network facility based circuits for installation.· Engineer and order network elements as required to meet facility service and due date requirements.· Responsible for establishing and maintaining new and existing Design Layout Records (DLRs) that show circuit design from A location to Z location through all network elements (CPE and Telco).· Provide support to provisioning and operations on service configuration and activation.· Send/Receive quotes from the Incumbent Local Exchange Carriers (ILECs).· Create Product Service Requests (PSRs), Internal Service Requests (ISRs), Reservations, Network Locations, and Cross Connects in MetaSolv.· Support users in MetaSolv.

Pensacola, Florida Area

I.T. Developer–Billing· Product Managed, Developed and Implemented new products in Intec’s (ADC’s) Singl.eView billing system.· Analyze and correct all issues that occur in the Singl.eView billing system. · Utilize SQL daily for Singl.eView.· Create training documentation for new products.Senior OSS Analyst· Project managed rollout of projects/services in MetaSolv's Telecom Business Solution (TBS).· Analyzed issues that occurred in TBS.· Utilized SQL for daily analysis of the TBS database. Senior OSS Integration Analyst· Managed the integration project of TBS, Singl.eView, and Danet’s Totally Integrated Billing System (TIBS).

Greenville, South Carolina Area

Senior OSS Analyst· Product Managed, Developed and Implemented new product offerings in TBS, BillPlex, and TIBS. · Assisted with the integration project between TBS, BillPlex, and TIBS. · Used SQL for daily analysis of databases.· Supported TBS, BillPlex, and TIBS on a daily basis to make sure that NuVox stayed completely integrated. · Trained and assisted other users of TBS and BillPlex.Rate and Tariff Analyst· Developed and implemented new product offerings in the billing system. · Evaluated our products and prices with BellSouth to keep revenue as high as possible.· Worked with our GTE/Verizon bills to compare revenue with expenses for our First Pay department. · Deciphered tariffs from ILECs, Competitive Local Exchange Carriers (CLEC), and Internet Service Providers (ISP).