Jamie Cooper Email & Phone Number

Los Angeles, Ca, Us

San Francisco, California, Us

•Leads the Partner Communications & Engagement Programs team and built the department's planning and operational processes from the ground up.•Develops the overall strategy and orchestrates detailed project plans for Splunk's engagement programs and tools, such as Partner Advisory Councils (PAC), Global Partner Summit, Partner Satisfaction Survey, Global & Regional Partner Awards, and Channel Marketing Automation platform.•Partners with 15+ cross-functional teams to develop and deliver key messages in multi-channel communication campaigns to drive engagement and loyalty with Splunk's 2,800+ partner ecosystem•Develops reports on the team’s key metrics/results and delivers executive-level presentations to Splunk’s Marketing and Partner Leadership team members.

Redwood City, California, Us

•Served as the senior marketing program manager supporting Equinix’s alliance and technology partner ecosystem and works cross functionally within the organization to build a holistic marketing framework that aligns to the maturity of Equinix’s partner program and supports partners based on their marketing engagement with Equinix.•Facilitated meetings to align key executives and stakeholders across the organization (i.e. training, creative/brand, communications, field marketing, channel sales and programs,etc.) in order to secure buy-in, manage milestones, deliverables, and timelines, for Global Partner Marketing programs and initiatives.•Developed the content strategy and implementation plan to deliver a self-service marketing experience for alliances and technology partners through the Equinix Partner Central Portal site. •Developed the communication strategy and marketing assets to inform and educate internal and external audiences around the alliance and technology partner ecosystem.

San Francisco, California, Us

•Served as the marketing program manager for channel initiatives that support Elastic’s broader ecosystem of regional focus partners (i.e. 120+ partners) and works cross-functionally within the organization to secure leadership buy-in, scope vendors, manage milestones, deliverables, and timelines, for partner program projects and tools.•Developed processes, templates, and communications to streamline department efficiency and ensure alignment with core partner teams (i.e. partner alliances, enablement, and operations) and regional marketing teams.•Managed the content strategy and direction for Elastic’s partner web page presence on the corporate website (elastic.co).•Served as the marketing liaison when there is a partner integration in proprietary events, product releases/ launches, operations, and other company wide initiatives.

Raleigh, Nc, Us

•Served as the marketing project lead for Red Hat’s Certified Cloud Service Provider (CCSP) Program and works cross -functionally with internal teams to find creative ways to engage, educate, and incent cloud & services partners (i.e. Amazon Web Services, Microsoft, Google Cloud, Alibaba Cloud) to actively represent Red Hat solutions and emerging technologies for net-new opportunities•Developed the go-to-market and awareness strategy to recruit and engage the cloud & services partner ecosystem to utilize sales and marketing enablement resources to drive revenue pipeline.•Led the creation of customized marketing messaging, campaigns, collateral, social, and event kits geared towards enabling partners to drive hybrid cloud solutions to customers.

Raleigh, Nc, Us

•Served as the partner sponsorship program lead for Red Hat’s largest annual customer conference, Red Hat Summit, and work cross -functionally within the organization to ensure Red Hat’s strategic partner relationships and success stories are showcased •Developed the sponsorship program go to market and communication strategy to secure over 130+ partner sponsors resulting in 30% growth and exceeding the revenue goal by 28%•Curated, sold, and negotiated customized sponsorship proposals and contracts to ensure partners receive the return from their investment in order to grow their business within the Red Hat customer and partner ecosystem •Project managed the Red Hat Summit general session partner keynotes to ensure on time deliverables and presentation content

New York, Ny, Us

•Provided hands-on event project planning and management for internal clients and CEO executive-level meetings•Maintained effective written and verbal communication with executives to ensure goals and meeting objectives are met•Managed event program budgets ranging from $30,000-$500,000 and provides periodic progress reports to managers and directors•Created event budget plans and provides regular management and oversight to audit for variances and drive cost savings•Created and managed registration sites for assigned event programs (i.e. client receptions, internal training programs, regional sales meetings)•Built and managed AIG’s event mobile application which provides attendees with the agenda and logistics for onsite conferences (i.e. Sales Incentive Conference - 400+ attendees, Educational Conferences – 500+ attendees)

Eden Prairie, Minnesota, Us

•Coordinated and executed 100 + event programs for headquarters in various states (i.e. Texas, Washington, Nevada) through collaboration with marketing program managers to support joint marketing efforts with key hosting IT service providers and resellers•Managed event program budgets ranging from $50,000-$300,000 and provided periodic progress reports to managers and directors•Negotiated and managed contracts with multiple partners (i.e. Amazon Web Services, Microsoft Azure, Rackspace) for tradeshow sponsorships, reception venues, hotel room blocks, entertainment, and digital media partners to ensure cost savings for the company; cost savings accumulating as high as $10,000 for an event•Collaborated with marketing sub-departments, sales leadership, and business development managers in order to implement promotional strategies for marketing initiatives •Facilitated weekly meetings with speakers and marketing managers to review upcoming event programs and post event surveys•Ensured vendor invoices were submitted and paid in a timely manner

•Served as the main point of contact for corporate meeting planners (i.e. Chevron, Shell, KBR) during the planning and execution of event programs•Conducted pre-event and post-event meetings with clients and banquet staff to determine potential enhancements to the client experience•Analyzed and implemented action items related to client satisfaction surveys to improve hotel services and the guest experience•Facilitated weekly meetings of 25 attendees with hotel operation departments (i.e. banquets, front office, security, housekeeping, accounting) to discuss upcoming event programs and requested needs from clients•Ensured food and beverage minimums, guestroom blocks, and room attrition policies were contractually met in order to maximize hotel profit

•Managed and cultivated key relationships with meeting planners within the local social markets in order to meet or exceed revenue goals•Arranged all details of meetings and conventions including room set-ups, staging, lighting, audiovisual, menus, décor, and entertainment •Conducted banquet and catering facility tours in order to solidify new or repeat catering business•Ensured checks and advanced deposits were submitted to the appropriate departments and applied to the proper catering program budget

Dallas, Texas, Us

•Assisted the Private Events Directors with planning and executing event programs•Composed monthly newsletter articles to promote the events department to approximately 500 club members•Coordinated catering support services (i.e. flowers, entertainment, decoration, A/V ) to provide complete client satisfaction

Bethesda, Md, Us

•Assisted in the execution of various group meetings and events•Successfully resolved customer concerns, complaints, and services issues to ensure guest satisfaction•Created and blocked room reservations for VIP Guests and assisted the Event Manager with in room amenities•Conducted department and shift meetings to discuss front office practices and customer satisfaction surveys•Managed room inventory during city wide events•Responsible for disciplining and documenting staff •Developed Marriott Rewards staff incentive program to boost loyal customer base

Bethesda, Md, Us

Rotated and trained in key departments such as: Events and Catering, Sales and Marketing, Accounting, Culinary, Restaurants, and Front Office.