Helping teams use the work environment holistically and strategically to enable their best work and accelerate business outcomes.

Integrating the three workplace pillars of behaviors, technology & places and enabling employees to do their best work.

Enabling the network of places as Genentech shifts from traditional cubicles and offices to shared "Neighborhood" environments.

• Provide technology tools that optimize the performance of business units transitioning from traditional cubical and office work environments to shared "Neighborhood" work environments • Assess business units' use of technology tools and consult on new solutions that fit into the shared model while increasing virtual collaboration and saving time• Facilitate alignment of cross-functional teams to budget, design and deliver technology tools• Develop and oversee training and adoption of technology tools

• Assess needs of clients and propose collaboration solutions that guarantee the highest ROI possible• Engage complementary businesses and facilitate partnership agreements• Hire and train management and support teams at client sites• Analyze metrics to measure employee performance, workload capacity and forecast trends• Optimize resources within budgetary constraints and forecast team workload capacity• Develop and implement technology user training programs to meet client adoption targets• Design and adapt standard operating procedures to assure maximum value of resource allocation

• Manager of outsourced Site Services team providing the following support:-- End-user technology training-- Training video creation-- Videoconference scheduler end-user training-- WebEx end-user training-- Global multimedia meeting and collaboration support-- Global webcasting and video on demand production-- Digital asset content portal management-- Consultant for enterprise meeting space usability standards-- Proactive maintenance of conference rooms to identify problems and reduce meeting issues-- Urgent response and troubleshooting for rapid restored service-- Data capturing and reporting of request trends, jobs types-- Managed department growth of over 200% within budget after parent company acquisition-- Remodeled customer request submission process to improve ease and accuracy-- Maintain 95%+ customer satisfaction ratings-- Top rated support team within IT supporting 6,500+ meetings and events annually

Member of the Board of Directors for a mid-size theater center with two performance spaces - 365 seat main stage and 90 seat studio theater - and the theater organization that owns the facility, produces theater, runs education programs and rents the space to like minded theater productions. • Vice President of the Board - Dec 2008 to Sep 2009 • President of the Board - Sep 2009 to Dec 2010

Designer of websites and animated banners. Usability researcher, tester and concept developer. Promoted from Designer to Jr. Designer in 1998.

Boom Operator in Sound Department on shows, commercials and promos featuring Lou Reed, Isaac Hayes, Amy Poehler, Stephen Colbert, Will Ferrell, Amy Sedaris, Ally Sheedy, Ethan Hawke, Uma Thurman, Tori Amos, Maxwell, Fiona Apple, The Chemical Brothers, Dennis Rodman, Chris Rock, Janeane Garofalo, Kathy Griffin, Chris Cornell, Ani DiFranco and others.