Strategic Account Manager
Springdale, Ar
As a Sr. Strategic Account Manager (2018-2021), I delivered multi-modal freight solutions, drove strategic vision, and managed a team of eleven people. I was responsible for growing account revenues over 500% in a two-year period, provided mentoring, coaching, and development of team members, and had full P&L accountability.As a Team Leader (2016-2018), I managed and oversaw intermodal activity for the entire company, executed complex intermodal projects, imports, exports of bulk liquids… Show more As a Sr. Strategic Account Manager (2018-2021), I delivered multi-modal freight solutions, drove strategic vision, and managed a team of eleven people. I was responsible for growing account revenues over 500% in a two-year period, provided mentoring, coaching, and development of team members, and had full P&L accountability.As a Team Leader (2016-2018), I managed and oversaw intermodal activity for the entire company, executed complex intermodal projects, imports, exports of bulk liquids, and shipments to/from Mexico and Canada. I facilitated ongoing training and support to colleagues on how to price, sell, and operate intermodal freight and was the SME for the development of the Intermodal E-Learning Module, which won the Brandon Hall Group Silver Excellence Award.As a Transportation Coordinator II (2013-2016), I planned and secured freight and carriers in a fast-paced environment with great attention to detail and revenue. I developed relationships with customers, carriers, and providers to promote intermodal growth and capabilities, managed key customer business activity and projects, and provided rates and solutions to internal customers.As a Sr. Intermodal Pricing Analyst (2011-2013), I provided long-term intermodal rates to sales, agents, and operations personnel, maintained an Access database of intermodal rates for all Class I railroads, and offered solutions outside the box to assist in the growth of niche market intermodal customers.Throughout my time at BNSF Logistics, I experienced significant career growth and increased responsibility, which equipped me with valuable skills in managing daily functions, mentoring and coaching team members, providing full P&L accountability, and delivering multi-modal freight solutions. Show less